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Job Description
Busy Doctors clinic is seeking a full-time experienced patient care coordinator to handle front office receptionist duties such as:
Pleasantly greeting and conversing with every person who walks in the door (first impressions are lasting
ones)
Answering a multi-line telephone and being able to properly capture leads, schedule appointments, and take
and relay messages promptly
Maintenance of patient's chart.
Patient demographics.
Billing information.
Copy photo I.D. and insurance card, front and back.
Obtain necessary consent form signatures, including HIPAA policy.
Sending and receiving faxes, working a copy machine, scanner, printer, credit card machine, and other basic
electronic equipment
Proficiency in MS Office, including Excel
Using our scheduling database correctly (training provided)
Verification of Insurance Benefits.
Benefits are confirmed through electronic or phone contact with the insurance provider for every patient
encounter. Eligibility and financial responsibility information must be communicated clearly to patients.
Sending and receiving orders
Maintaining multiple spreadsheets on a daily basis
Light cleaning duties
An ideal candidate will possess these minimum requirements to be considered for employment:
High School Diploma a must, Bachelors Degree a plus
No criminal record
Insurance billing experience a plus
At least two consecutive years work experience working as a patient care coordinator/receptionist in the field
of either audiology, plastic surgery, dentistry or other competitive healthcare setting
Professional attire and demeanor including no facial piercings, visible tattoos, and must be well groomed
Must have the ability to prioritize
Must have your own transportation
Maintain a cheerful, positive and respectful attitude.
Excellent organizational and interpersonal skills.
Must understand the importance of converting telephone calls to appointments
If you feel that you meet these minimum requirements, please send us your resume with at least three professional references and a cover letter.
