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If you love technology and spend time doing it as a hobby. If you're seeking a rewarding job in a fast-paced, energetic environment, send us your resume! We will teach the right people who are as dedicated to us as we are to them. Our benefits are amazing. Do us both a favor by working here! :)
Come work at one of the best and fastest growing companies in Sarasota County and among 5000 fastest-growing companies nationwide! Lightspeed Voice is a national hosted VoIP provider that provides our hosted enterprise grade communication platform to businesses across the country. We're looking for creative people with world-class skills who thrive in an energetic setting and are passionate about their lives and their work. Lightspeed Voice is seeking Technical Support Professionals to support our customers by phone and email. If you have previous technical support experience, great communication skills, and the desire to learn everything there is to know about Linux, Networking, and telephony, this may be the perfect job for you. The position is ideal for an ambitious, experienced support professional who seeks an opportunity to join an entrepreneurial and rapidly-growing company.
We're looking for candidates with the following qualities and experience:
-Proven track record in a customer-facing technical support position
-Experience with basic router config and other network devices like switches, IP telephones
-Basic networking issues and tools, LANs, WANs, and internet connectivity issues, like ping, trace route, etc.
-Knowledge of general internet.
-Outgoing and personable.
-Excellent troubleshooting skills
-Excellent communications skills - both written and verbal
-Excellent analytical skills with a great deal of attention to detail.
Lightspeed Voice offers competitive compensation based on experience. We also offer a competitive benefit package with 100% employer paid health, dental, and vision insurance and vacation time.
Job Type: Full-time
Required education:
High school or equivalent
Required experience: Networking, VoIP, customer service, call center: 1 year.
Job Type: Full-time
Salary: $15.00 to $17.00 /hour
