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Job Description: General Manager
Merritt Island Beef O Bradys is all about great food, good sports and a comfortable family atmosphere. Our guests appreciate our friendly service and the value of our quality food.
We are looking a General Manager who is:
Genuinely passionate about customer service
A dedicated and fun-loving professional
Self-driven to consistently perform at a high level
Motivated by working as a valuable member of a high-performing team
The General Manager is responsible for the day to day operation of the restaurant. They will oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Staffing and Building Great Teams:
Staff restaurant with quality employees who are committed to providing guests with exceptional service.
Manage team performance to achieve guest satisfaction and profitability.
Provide training and recognition to employees at all levels and maintains a team-oriented culture.
Train, evaluate, coach, and develop all team members.
Conduct regular staff and team meetings for ongoing product knowledge and service techniques.
Develop internal candidates for shift leader and key employee responsibilities.
Guest Experience:
Ensure guests feel welcome and are given efficient, friendly and courteous service at all times
Display excellent guest recovery skills ability to turn negative situations into positives.
Establish personalized local marketing to build frequency and relationships with the community.
Maintain overall facility and sanitation to create a clean and comfortable environment.
Ensure service standards are met to exceed guest expectations
Food & Beverage:
Ensure all food and products are consistently prepared and served according to recipe procedures, portioning, cooking and serving standards
Ensure all beverage standards are met and served according to recipe procedures
Meet all equipment maintenance and sanitation procedures
Serve Beer, Wine, Liquor and Food items to comply with all Federal, State and local regulations
Manage product inventory and ordering
Financial and Administrative Results:
Manage shifts to meet sales and labor projections to maximize profit opportunities
Responsible to meet or exceed budgeted sales and profit goals.
Manage all food and beverage item cost controls through the effective use of Quick Books.
Responsible for governmental compliance, i.e., OSHA posting requirements, federal, state and local labor laws, required employee documentation.
Physical Requirements of this position include:
Constant standing, walking, bending, lifting, and carrying items (up to 50 pounds), reaching over shoulders, Work with sharp instruments and other kitchen utensils and tools, and working a computerized ordering terminal. The position also requires oral and written communication skills in English, numerical (cash handling and financial reporting) skills, eye-hand coordination, and manual dexterity. Often requires exposure to heat (100ï° or more), cold (50ï° or less), and chemicals (e.g., cleaning products). Work hours may vary per week depending on seasonality.
This description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. It is intended to be an accurate reflection of the principle job elements essential for making compensation decisions.
