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Pilkington North America
Job Function:
The incumbent is responsible to promptly and professionally process service center paperwork to include but not limited to Invoicing, Returns, and Accounts Payable. Additional responsibility is to maintain the accurate processing for COD (Cash on Delivery) and Credit Card transactions. Incumbent will need to utilize the computer system for product inquiry, product receiving, and order processing, and, various administrative duties as assigned. As needed, Incumbent will also have responsibility to stock glass products and deliver to the customers promptly and courteously using excellent driving habits.
Qualifications Required:
High school diploma or equivalent (GED)
Professional phone voice and demeanor
Superior customer relations skills
One year previous clerical and/or customer service experience
Excellent communication skills (verbal and written)
Organizational skills
Previous phone experience
Ability to work in a fast-paced environment
Proficient in English language (verbal and written)
Must possess valid drivers license and maintain acceptable MVR
Without assistance, must be able to lift windshields weighing 35-45 pounds average on a frequent/daily basis, and on occasion up to 70 pounds.
Ability to operate a forklift, order picker, and basic hand tools
Excellent attendance record
Must be able to work in temperatures similar to outdoors within the area of assigned service center
Stocks the warehouse, putting parts in their assigned racks.
Checks inventory to maintain its accuracy.
Complies with all safety policies and procedures.
Qualifications Desired:
Ability to learn computer-based inventory control systems
Personal Computer skills including computerized inventory system
Valid drivers license
Excellent driving record
Knowledge of delivery area
Essential Functions Warehouse
Delivers glass to customers promptly.
Develops and maintains good customer relations at all times.
Develops and maintains positive local work environment at all times.
Works closely with the lead person to achieve a high level of complete customer service.
Receives orders from warehouse office.
Locates required parts in warehouse and removes from stock.
Visually inspects glass and loads parts accurately on the truck.
Please send resume when applying for this position
