Vacancy expired!
This position requires 100% remote work for 60 hours per work week, 40 hours regular time and 20 hours at time and a half.
Crossroads is seeking highly-qualified individuals for a Loan Processing Assistant position to support the Small Business Administration (SBA) . You will be performing duties necessary to the processing, servicing, liquidating, or other transactions for all types of SBA loans. Excellent customer service skills are a must. The ideal candidate will also enjoy learning new software skills. If you're interested in being part of a team supporting government financial programs that help U.S. small businesses thrive, please apply!
Responsibilities
Independently manage an assigned portfolio of loans and concentrate on loans delinquent for the purpose of securing payments to bring the loan current by making telephone calls and writing collection letters to borrowers.
Keep loan specialists informed of borrower’s payment record referring delinquent loans over one hundred twenty days (120) for further action by loan officers.
Prepare summary recommendations to supervisory or lead loan specialist for review or appropriate actions.
Ensure all routine transactions requirements are accomplished for assigned loans.
Spread and analyze borrower’s financial statements, compare with statements previously furnished to determine trends in financial condition and to determine compliance with loan terms and conditions, particularly with respect to salaries, whether pledged assets have been disposed of and whether additional assets have been acquired. Bring to the attention of the supervisory loan specialist and/or lead loan specialist any adverse change in financial condition or any serious violation of loan agreement.
Answer basic credit requests from individual borrowers, banks, and other financing agencies. This involves stating whether or not the loan is current, the original amount of the loan, the loan balance, and our experience with the borrower.
Qualifications
Ability to obtain a Public Trust clearance
Associate's degree and three years experience, or a bachelor's degree.
Practical knowledge of loan administration and basic account principles.
Proficient in Microsoft Word, Excel and Outlook.
Excellent verbal and written communication skills.
Able to complete tasks related to loan administration such as loan collections, charging off loans, ordering lien searches, making minor modification to loans and transferring loans to and from liquidation status.
Highly skilled in oral and written communication to extract needed information and to ensure effective response to SBA borrowers or stakeholders.
Knowledge of duties, priorities, commitments, policies and goals of the office sufficient to perform assignments such as telephone requests and other inquiries.
Practical knowledge of standard procedures in loan administration requiring extended experience to perform such work as preparation of the more routine modification of loan terms and conditions.
Knowledge of financial statements, credit instruments, collateral documents and business terminology.
Skill and ability to use calculator, typewriter and/or personal computer to complete forms, recurring reports and correspondence which is generated by job activity.
Bilingual (English/Spanish) a plus but not required.
Job Type: Full-time
Benefits:
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Experience:
loan administration and basic account principles: 1 year (Required)
oral and written communication: 1 year (Required)
Microsoft Word, Excel and Outlook: 1 year (Required)
Knowledge of financial statements, credit instruments: 1 year (Required)
Excellent verbal and written communication skills: 1 year (Required)
Skill and ability to use calculator, personal computer: 1 year (Required)
Education:
Associate (Required)
Language:
English (Required)
Spanish (Preferred)
Work Location:
Fully Remote
Typical start time:
8AM
Typical end time:
8PM
