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Bilingual - The candidates must be FLUENT in both ENGLISH and FRENCH
Minimum of 2 years Help Desk experience
Experience with call center telephony and ticket system software (Remedy, ServiceNow, Salesforce)
Experience supporting applications running on Windows operating system
Flexibility for working hours (Any shift between 7am thru 7PM Monday - Friday)
Must be able to work remotely at least 50% of the time as well as onsite in Tampa
Excellent Customer Service skills
Local to Tampa FL