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The Inside Solution Architect-Server & Storage focuses on supporting Account Managers by assisting them with the sale of solutions related to Server & Storage. The Inside Solution Architect-Server & Storage builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them.The Inside Solution Architect-Server & Storage develops and maintains strategic relationships with Sales Management of the teams they support and seen as a trusted advisor to grow business.Key Areas of ResponsibilityTechnology Leadership
Educates Account Managers by conducting short training classes on Server & Storage products
Explains features, benefits, and technical specifications of Server & Storage products and solutions
Explains conceptually how Server & Storage technologies are installed and implemented for customers
Designs solutions for primary technology products and services
Contributes to the team’s knowledge base and readily shares knowledge with other Inside Solution Architects and Account Managers regarding Server & Storage
Attends mandatory partner trainings
Attain role level certifications
Sales Support
Follows up and responds to questions regarding registrations and closed deals, and escalation needs
Monitors and renews service maintenance contracts
Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold
Registers and manages customer proposals in partner registration systems
Produces quotes and BOMs
Creates quotes for high priority RFPs and/or assists with RFP content
Produces sales forecast reports
Reviews quotes and orders for accuracy
Sales
Discusses solutions at a conceptual level with customers and potential customers
Explains the solutions features and benefits
Explores additional sales opportunities through new service maintenance contracts and renewals
Advises Account Managers on pricing
Coordinates and collaborates with Partners and Account Managers to map accounts to opportunities and achieve sales goals
Develops and maintains a basic Territory Plan; adjusts quarterly for past performance and future expectations
Responds to requests from customers and Account Managers to respond to customers’ needs
Participates in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Lync) and in person
QualificationsMinimum Qualifications
Associate’s Degree or equivalent work experience
2-year minimum sales experience
Other Required Qualifications
Proficient in Microsoft office applications
Ability to travel up to 20% of the time
Proven success and experience selling technologies solutions and services
Knowledge and proven success of engaging and working with sales teams
Ability to execute on territory goals and metrics
Ability to adapt and change to the business needs of the practice and team coverage model
Strong interpersonal and presentation skills, including consulting skills
Strong oral and written communication skills
Strong passion for learning and teaching others
Proven group presentations skills
Motivated and self-starting
Ability to think creatively and come up with proactive ideas that will increase sales
Strong problem solving skills
Must be able to communicate effectively and in a constructive manner with management, peers and coworkers
Preferred Qualifications
Bachelor’s Degree
Proven success and experience selling technologies solutions and services to small business, enterprise or global customers
Technical Accreditations and/or Certifications:
Active accreditation from leading Server & Storage partners
Inside Solution Architect- Data Center Solutions
Tampa, FL
19001652