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Title: Snaplogic Administrator
Location: Tampa, FL
Duration: 6-12 months
Description:
Experience in Snaplogic implementation and administration.
Provide troubleshooting and diagnostic support at L3 level for these technologies
Incident, problem and service outage management
Facilitating coverage in areas such as capacity, users, data connections/sources, tools/capabilities
Environment set-up, configuration, and maintenance
Install, configure and maintain base software
Patch & Release Management
Security Management
Code migrations
Provide 24x7 production system support
Document and maintain work-instructions
Mentor other team members on the technology
Initiate, submit and implement change requests
Log technical support tickets with vendor helpdesk?
Backup, data recovery and service restoration management
Implement and maintain monitoring capabilities
Collaborate with L3 team on patch and bug fix deployment
Coordinate with development team on issues with code or pipeline development
Identify and raise system capacity related issues (storage, licenses, performance threshold)
Performance, capacity & utilization monitoring
Optimization and Performance tuning for the system
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