Vacancy expired!
Only candidates with prior Home Health Experience will be considered for this position.
Seeking an EXPERIENCED and motivated Scheduling Coordinator for an established Home Health Agency. The ideal candidate will be proficient in scheduling multiple disciplines, knowledgeable of Medicare Guidelines, able to multi-task and take ownership of care coordination and scheduling ensuring that patient care is covered by Clinical staff. Strong communication skills are needed for direct interaction with staff, patients, and physicians. Qualified candidates should have computer knowledge, strong communication skills, highly organized, self motivated, strong documentation skills, and Knowledge of CMS protocols a plus. Bi-lingual is a plus, but not required.
This position is responsible for the timely scheduling of all admissions, initial evaluations and all home health disciplines. Other responsibilities include:
Provides notification via tasks for patients to be scheduled.
Reviews and schedules the patient's visit frequency to determine accuracy and disciplines needed.
Reviews Admissions and Status screens to identify physician's ordered start of care (SOC) date.
Reviews staff scheduling to assess staff availability on an ongoing basis.
Confirms competencies and/or staff credentials as applicable.
Consults with Clinical Manager if assistance is needed to locate staff to cover visits.
Contacts staff members by phone to notify them of any required same day visits and new schedules
Places a welcome call to patients/families to notify them of the order for home health services. Documents telephone call in the system.
Upon receiving notice of additional discipline referrals, confirms order frequency has been entered in system, and confirms patient's scheduled visits.
Enters specific visit information and/or instructions in scheduling notes in an accurate and timely manner.
Ensures home health SN, PT, OT, Speech, Aide visits are scheduled for the entire ordered visit frequency.
Prior to scheduling home health aide visits, verifies that a comprehensive home health aide care plan exists, and confirms there are no PRN (as needed) items listed on the care plan.
In the event a scheduled clinician is unable to complete visit(s), reschedules or reassigns visit(s) in a timely manner.
Maintains statistics on staff call-in log.
Utilizes Electronic Medical Record (EMR) system to ensure qualified therapist are scheduled to complete 13th visit, 19th visit and 30 day evaluations. Works in conjunction with therapy case manager to ensure proper resources are assigned.
Monitors applicable reports. Compiles and reviews variances with Clinical Manager (i.e., Unmade Visit Report & Trend by patient, Unmade Visit Report & Trend by clinician, Call log reports, etc.).
Prepares all visit schedules.
Prepares daily census and weekly visit count productivity report in a timely and accurate manner.
Contributes to team effort by accomplishing related results as needed.
Coordinates with insurance companies, obtains authorizations, and ensures all approvals are accurate before care is provided.
Fosters a positive work environment and encourages team productivity.
