Position: Construction Administrative Assistant and Sales Clerk
Hours: 8am-5pm (Longer hours are required during Season 45+)
Salary: Negotiable depending on experience
Immediate opening for a Full-time Receptionist/Sales Clerk in a very busy construction retail office. Interested candidates must have previous reception skills and over the counter sales clerk experience in an extremely fast-paced environment. Since we consider this person our first impression, this person must provide prompt and above average customer service by greeting and assisting all walk-in customers and directing them to the appropriate department and/or staff member all the while pleasantly answering a multi-line phone system directing calls accordingly. Qualified candidate will also assist in the collection of deposits and unpaid invoice balances.
By thinking beyond today and preparing for tomorrow, this qualified candidate will demonstrate previous communication experience by obtaining customer information and utilizing appropriate questioning skills, verifying accuracy in all data retrieved, and required attention to detail during computer entry for duplication and/or errors. This role requires a highly organized method of operations.
â¢ Assist with walk-in sales, ordering inventory and tracking same
â¢ Assist with all areas concerning service department from initial service request to ordering, tracking, receiving, and staging parts and/or all items required for completion of scope of work and communicating status updates to the customer resulting from an active role in follow through
â¢ Provide general administrative and clerical support to all staff including mailing, scanning, faxing and copying, etc.
â¢ Open, sort and distribute incoming correspondence
â¢ Perform data entry and upload necessary attachments with accuracy
â¢ Keep organized with a calendar for appointments and follow up requirements
â¢ Assist in resolving any customer service challenges
â¢ Answer calls from customers regarding their inquiries and learn and utilize resources to create customer confidence
â¢ Prepare and modify documents including correspondence, estimates, invoices and emails
â¢ Collecting customer balances and/or as needed/required
â¢ Positive and contagious personality with the proven ability to effectively handle stress and massive workload
â¢ Strong organization skills, proficient in typing and customer service relations skills
â¢ Self-starting, self-motivated, self-directed, and self-sufficient
â¢ Naturally accountable and responsible
â¢ Must have prior experience in a fast-paced workplace and be willing to provide details and references upon request
â¢ Must be able to handle extreme volume of phones, walk ins, and routine interruptions and be able to work quietly and commit after-hour paperwork and invoicing responsibilities.
â¢ Open minded and strong desire to learn and grow rapidly within in the construction industry
â¢ 2+ years of hands on administrative support experience Proficiency in MS Word, MS Excel and MS Outlook a must Knowledge of operating QuickBooks software a plus
â¢ Excellent communication skills - written and verbal
â¢ Ability to prioritize projects and strong problem solving skills Good research skills and strong attention to detail
The office offers competitive benefit package including retirement plan
Required license or certification: Valid Driver's License
Required pre-employment: Background check and Drug test
Please submit a resume, cover letter and salary requirements for review and consideration.
****ONLY SERIOUS CANDIDATES ENCOURAGED TO APPLY****