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The role of the Chief of Staff (COS) is to work closely with the Vice President of Channel Sales and the extended team members and stakeholders to ensure the efficient operations of the Channel Sales organization.The U.S. One Commercial Partner (OCP) Channel Sales team i s aligned to our field Operating Units (OUs) across Public Sector, Enterprise Commercial and Small Medium & Corporate, & Digital Sales. The Channel Sales team drives and executes the channel co-selling strategy with our partners to maximize revenue, drive consumption & usage of Microsoft cloud services. The BM will support the ongoing transformation we are executing with our Partner and Field Integration framework across the US subsidiary.The COS function will lead activities in all aspects of strategy development, people governance, compliance, internal communications, and scorecard management. This position requires excellent communication and organizational skills due to cross-group coordination, volume of demands and the high impact work on short deadlines.Responsibilities
Business Management: Take a proactive role in running the office of VP and ensure we are adequately meeting the demands of all key stakeholders and the needs of our organization. Manage monthly and quarterly priorities, while collaborating with the leadership team and internal partners to meet objectives. Monitor and strengthen our business policies; audit and improve our capacity for operating our business effectively. Create and implement accurate plans, develop success metrics and communication approach for these initiatives and projects. Execute rhythm of the business and ensure we are executing with excellence & organize all the notes / actions / outcomes with appropriate follow-up.
Financial Management: Lead budget planning and forecasting, hiring strategy, and resource management in alignment with the ROB. Manage the team's OPEX budget, headcount and spend in partnership with finance to ensure effective budget management. Ensure teams have a deep understanding of people/discretionary and non-people spend and drive to quarterly and FY financial targets/accountabilities. Lead fiscal planning process for the team in partnership with finance.
Executive Communications & Presentations: Drive all aspects of team communications. Plan and prepare content for speeches/communications, All-Hands, LT meetings, Cross-groups presentations, Partner Meetings, Key Notes, Videos, Conferences and business reviews ensuring that all messages are clear and in alignment with the organization’s goals.
Culture and People Programs: Work closely with VP, HR and leadership to identify, analyze, and develop strategies to improve organizational health as indicated by employee feedback results, from personal observation (requires a good pulse on the org), or other employee listening systems. Work closely with leadership team on overall morale strategy and fun events. Elevate our partnership with recruiting to ensure our organization attracts the best and brightest candidates and any openings are filled quickly and meet organizational hiring objectives. Drives and ensures a positive onboarding, and ongoing training program for the organization. Owning and leading successful implementation and delivery of the people plan, holding LT and v-teams accountable for meeting expectations set throughout the year
Special Programs/Projects: Support and participate in strategic initiatives or cross-group projects contributing to the overall organizational strategy including, but not limited to, organization awards, manager excellence and Diversity & Inclusion initiatives. Plan, lead, and facilitate leadership and team offsites ensuring materials are sent in advance, time is well spent, and objectives are achieved.
QualificationsBasic Qualifications:
2+ years of experience operating in a Chief of Staff, Business Manager, Project Manager or Operational Role spanning at least two of the following competencies:
Proactive Process Optimizer : Able to manage a high degree of complexity and to distill information, able to think both strategically at a global level as well as effectively developing keyprocesses anddeliver and distribute information across multiple channels and mediums.Collaboration and Consensus Expert: Exceptional cross-organization consensus-building skills, including ability to build comprehensive and compelling presentation and communication materials that span functions and groups, with a high degree of focus on details and delivery quality.Communication Champion: The ability to build trust, influence, and relationships with diverse team members at all levels, the ability to leverage relationships to accelerate delivery, and the ability to use these skills to facilitate connection with stakeholders across the organization.Culture Cultivator: Passion to foster an inclusive and diverse culture through initiatives, training & education, communications, and implementing optimizations based on high-level goals.Project Driver: Project Management skills and ability to lead multiple high-profile projects of varying timelines simultaneously across a distributed set of stakeholders without direct ownership of resources.
5+ years of Program managementexperiencewith the ability to prioritize work in a rapid-changing environment and synthesize information from data and ambiguous situations
Exceptional written, presentation, and verbal communications skills that can applied across organizational levels, countries, and cultures
5+ years’ experience in multi-year planning with strong business acumen
3+ years’ experience in process/performance optimization arena
Key Attributes
Excellent collaboration skills to work closely with senior leadership on the team and across groups.
Proven track record of developing effective partnerships across groups, ability to influence senior leaders
Manages confidentiality without exception
Strong attention to detail and a focus on execution
Capable of strong individual contribution and influence across non-direct reporting teams
Ability to maintain good judgment in fast-paced, high-stress environments
Proactive, forward thinking, and able to synthesize disparate information effectively and quickly into clear recommendations, actions, and decisions.
Organizational agility, with the ability to impact and influence leaders within the team.
Ability to rapidly gain and build trust and confidence of internal and external stakeholders.
Location/Travel: You may be based anywhere in the United States. You can expect travel, eventually, between 25 – 50%Join us and be one who empowers billions! That’s incredible reach. When you combine that with your own inspiration, plus the freedom and support to make your ideas happen, you can make a huge impact on how people work and live all over the world.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at https://careers.microsoft.com/us/en/accommodationrequest .Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.#bizops
