Scrum Master - ServiceNow (remote)

Scrum Master - ServiceNow (remote)

14 Jun 2024
Georgia, Alpharetta, 30004 Alpharetta USA

Scrum Master - ServiceNow (remote)

Vacancy expired!

Requisition Number: 80707

Position Overview
This position facilitates and guides multiple ServiceNow product development teams, on how to use Agile/Scrum concepts, values, practices, and principles focusing on team effectiveness. Leads the team, facilitates discussions and decision making, and assists with conflict resolution.

What you'll do at Insight
  • Oversees the end-to-end delivery of new ServiceNow feature development, establishing and controlling sprint constraints and scope. Manages relationships and communication with developers, product owners, architects and senior management.
  • Leads and coaches the product development team as required.
  • Ensures that the scrum team adheres to scrum theory, practices, and rules, and works as a servant leader within the product development team.
  • Leads improvements to the efficiency and effectiveness of the project delivery services and contributes to the identification of areas of improvement.
  • Ensures meeting outcomes are defined, understood, and achieved for the Scrum meetings (Daily Scrum, Release Planning, Sprint Planning, Sprint Review and Sprint Retrospective meetings)
  • Supports Product Owners to make the product backlogs in good shape ready for the each sprint.
  • Manages the scrum process with the coordination of scrum team in Agile methodology.
  • Performs all other duties as assigned


What you'll need to join Insight
  • Bachelor's degree in Engineering, Information Technology, or related field; or equivalent work experience.
  • Must have at least 5 years of experience working as an Agile Product Owner, Scrum Master, Business Analyst, Project Manager, or related Agile team member
  • Must have at least 3 years of experience with ServiceNow as an Administrator, Developer, Architect, or Product Owner
  • Previous experience working for a managed service provider is preferred.
  • Must have thorough understanding of agile software development methodologies, values, procedures, and frameworks like Scrum, Kanban, etc.
  • Must have knowledge of the software development lifecycle
  • Must have strong skills to coach team on how to follow agile scrum practices.
  • Must have strong knowledge about Agile techniques like: User Stories, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing.
  • Must have the ability to work in a deadline orientated environment.
  • Must have basic knowledge of software development processes and procedures to better understand the team's needs; knowledge of other methodologies other than Agile-Scrum.
  • Must be familiar with common development practices, service-oriented environments


- Salary Range - 90 - 110k w/ variable compensation plan

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.

  • Founded in 1988 in Tempe, Arizona
  • 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
  • $9.2 billion in revenue in 2018
  • Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
  • 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
  • Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
  • Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018

Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com .

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Alpharetta Georgia (US-GA) United States (US) INT None US - Alpharetta, GA; Remote

Nearest Major Market: Alpharetta

Nearest Secondary Market: Atlanta

Job Segment: Engineer, Developer, Supply, Cisco, Cloud, Engineering, Technology, Operations

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Job Details

  • ID
    JC15443188
  • State
  • City
  • Job type
    Permanent
  • Salary
    N/A
  • Hiring Company
    Insight
  • Date
    2021-06-13
  • Deadline
    2021-08-12
  • Category

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