Senior Business Analyst One of iStaff's clients is seeking an experienced Senior Business Analyst to join their team in Atlanta, GA! The Business Analyst will be responsible for the overall business process and functional requirements for the implementation of Sales CRM processes on the Salesforce platform. Responsibilities of the Senior Business Analyst:
Collaborate with multiple levels of business stakeholders across functional areas to define business needs and desired sales process, including Sales and functional leaders
Create and maintain project deliverables to ensure business processes, use cases, business requirements, functional designs, test plans, etc.
Lead deployment planning and post production support for new business process and requirements.
Define user stories and business requirements, Coach junior business analysts to sharpen user story and business requirement skills.
Support prioritization of user stories across multiple business processes and stakeholders.
Define solutions to satisfy functional and non-functional requirements while ensuring quality, scalability and timely delivery.
Assist in designing the data and solution architecture to support business processes. .
Stay current on Salesforce.com functionality, best practices, releases, product roadmaps and 3rd party applications available via the AppExchange
Required experience of the Senior Business Analyst:
8+ years of BA experience in a professional services, sales or customer support operations role
Project Management experience, knowledge of Agile project methodologies and SDLC
Bachelor's Degree in Business, Computer Science, Engineering, or related field
Excellent verbal & written communications skills, interpersonal skills, and problem-solving skills
Hands-on experience defining business requirements, writing user stories, creating detailed functional designs and process documentation
Experience with CPQ (Oracle OR Salesforce) or related CPQ experience