IT Instructional Designer ONSITE

IT Instructional Designer ONSITE

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The IT Training Team is composed of IT Trainers, Instructional Designers and a Team Leader. The team delivers training across the 7 Georgia DOT Districts in the State of Georgia.
This requisition is for an Information Technology (IT) Instructional Designer. The position will be based in Atlanta and responsible for developing and updating training content/materials and training remote trainers to deliver content for Georgia DOT. The candidate will be responsible for maintaining IT training material posted on Georgia DOT websites and publishing web-based training content within GDOT Learning Management System (LMS).
The candidate will be working as a team member within the IT organization of the Georgia DOT and report to a Team Leader/Supervisor. The supplier provides workforce augmentation services and the candidate is not employed by Georgia DOT as an independent contractor. Candidates will work with supporting IT team members (system architects, application developers, database, network, server, etc.) and interact with business units to understand the technical/business functionality and develop technical training materials.

Training content development will include Georgia DOT-developed in-house software and systems (Training will be provided upon hire), vendor COTS products, vendor COTS-customized products, and vendor custom products implemented by Georgia DOT. Georgia DOT IT primarily utilizes Microsoft (Teams, SharePoint, Office365, etc.), Oracle (OBIEE, Data Visualizer, etc.), and Esri (ArcGIS) based products integrated with Georgia DOT applications.

Responsibilities:
•Adhere to the priorities, objectives, and guidance of Team Leader and IT management
•Utilizes GDOT style guide and branding in developing training content, assists in updating style guide as needed
•Participate in IT Projects to design and develop learning materials, including with GDOT 3rd party contractors
•Produce effective training presentations, tutorials, instructor and student guides, lesson plans/exercises in multiple media and formats suitable to course audience
•Create, review, and update training materials and documentation based on user feedback, classroom surveys, IT version updates, and IT support tickets
•Proactively and effectively communicate with Team Leader and IT management
•Creating engaging learning activities and compelling course content
•Working with subject matter experts and identifying target audience’s training needs
•Developing training content to meet instructional goals/objectives
•Create practical examples that learners can apply within their use of IT application/system in their work environment
•Applying tested instructional design theories, practice and methods
•Measure/test user knowledge retention and transfer
•Apply tested instructional design theories, practice and methods
•Create supporting material/media (audio, video, simulations, role plays, games etc.)
•Collect and maintain training data to support department key performance indicators
•Conduct training courses, customer webinars, on-site customer training, and user group sessions
•Establish effective relationships throughout the organization, both within IT and across business units/customers/stakeholders to identify/address gaps in user training
•Remain knowledgeable about Georgia DOT IT applications and business strategies as related to training materials and courses
•Assist technical managers, IT developers, and specialists to explain complex technical concepts and business/data workflows to non-technical audiences
•Provide user training support with IT product launches and go-lives
•Assists in tracking, managing, and reviewing training content developed by GDOT 3rd party contractors
•Travel to Georgia DOT business locations (within State of Georgia) to conduct training
•Ability to maintain professionalism and order within the classroom to complete course objectives
•Ability to adapt/respond in a dynamic, fast-paced, customer-focused IT environment characterized by rapid change, minimal lead times, and multiple competing priorities

Work Terms and Conditions:
- Candidate will be working with GDOT Office of IT Applications. Candidates will work with supporting IT team members (database, network, server, etc.) and interact with business units. The candidate will follow internal GDOT standards and accepted best practices for developed solutions.
- The position end date is set for the end of the Georgia DOT fiscal year. Georgia DOT may exercise the option to renew contracts in one-year increments. Several successful consultants have continued working for several years with contract extensions. However, Georgia DOT is under no obligation to extend contracts and may terminate employment at any time.
- All candidates shall be US Citizens or present a valid Permanent Residence Card (aka \"Green Card\") or Employment Authorization Document (EAD). Proof will need to be provided for on-boarding. Do not submit candidates with a temporary US visitor Visa or H1-B Visa as they will not be considered.

Work Schedule:
- Upon hiring and creation of user account, the consultant is to pick up ID/Security badge and computing equipment at One Georgia Center work location at no travel expense to GDOT.
- Georgia DOT will reimburse authorized travel expenses lodging and meals. Georgia DOT will reimburse authorized travel use of personal vehicle use. Any travel expenses to relocate to Atlanta, GA or in order to start work will not be reimbursed. All travel expense reimbursement shall be in accordance with State Accounting Office Travel Policy: https://sao.georgia.gov/state-travel-policy
-The Department has 12 holidays, which consultants are not allowed to work nor make up any time for those holiday weeks without management's approval. Consultants are not to take extended leave during their first year of service (e.g. 2 weeks or greater).
- Consultant must have cell phone which can be used for business calls.
- GDOT does not provide free parking. All routine commuting expenses are the responsibility of the candidate.
- This position is on a telework schedule. (Working remote unless otherwise requested to into the office) Only a local candidate will be selected for this role.

Required/Desired SkillsSkillRequired /DesiredAmountof ExperienceCourse design and developmentRequired6YearsVisual design skills and ability to storyboardRequired6YearsDeveloping and instructing in the development of web based trainingRequired6YearsAdvanced skills with Microsoft OfficeRequired6YearsWeb based course delivery tools such as Captivate, Camtasia, and LectoraRequired4YearsIT technical training and train-the-trainer trainingRequired4YearsDeveloping role based end user training materials for IT applications/systemsRequired4YearsMaintaining courses within Learning Management SystemRequired1YearsDeveloping training content (e.g. user manuals, handouts, slides, exercises, and web based training)Required6YearsLearning Management System work experienceHighly desired0 Developing content for workforce teaching and instructionHighly desired0 Familiarity with ITIL or ServiceNowHighly desired0 Ability and flexibility to travel frequently within State of GeorgiaRequired0

QuestionsNo.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address.Question3GDOT will not be providing any raises within the first 2 years. After that point the rate increase will be based on performance and budget dependent. Do you accept this requirement? This position is with our direct client State of Georgia, we work with different State clients and no middle layers.
Please go through Required skills, Questions step by step and reply with the number of experiences you have for Skills Matrix and your confirmation to the questions along with your details and copy of resume in

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