SENIOR SOFTWARE ENGINEER

SENIOR SOFTWARE ENGINEER

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POSITION PURPOSE The Sr. Software Engineer is responsible for joining a product team and contributing to the software design, software development, and overall product lifecycle for a product that our users love. The engineering process is highly collaborative. Sr. Software Engineers are expected to pair on a daily basis as they work through user stories and support products as they evolve. In addition, Sr. Software Engineers may be involved in product configuration, performance tuning and testing as well as production monitoring. As a Sr. Software Engineer, you will be able to operate independently, though typically will work as part of a team with varying skillsets to create, support, and deploy production applications.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES 70% – Delivery & Execution:

• Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
• Documents, reviews and ensures that all quality and change control standards are met
• Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable
• Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
• Writes custom code or scripts to do “destructive testing” to ensure adequate resiliency in production
• Configures commercial off the shelf solutions to align with evolving business needs
• Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

20% – Support & Enablement:

• Fields questions from other product teams or support teams
• Monitors tools and participates in conversations to encourage collaboration across product teams
• Provides application support for software running in production
• Proactively monitors production Service Level Objectives for products
• Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing

10% – Learning:

• Participates in learning activities around modern software design and development core practices (communities of practice)
• Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations

NATURE AND SCOPE Typically reports to the Software Engineer Manager or Sr. Manager.

ENVIRONMENTAL JOB REQUIREMENTS
Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel: Typically requires overnight travel less than 10% of the time.