Client Service Associate

Client Service Associate

27 May 2024
Georgia, Atlanta, 30301 Atlanta USA

Client Service Associate

Vacancy expired!

Job Description

We seek a career-oriented individual that can thrive in a collaborative environment and enjoys the challenges of providing exceptional service to our clients. Duties are varied and can include: preparation for client review meetings, responding to client inquiries, meeting follows up, and maintaining and updating client files.

Salary range: $37000 - $50000 per year.

Responsibilities:

  • Onboard new client accounts, which includes the collection of required documentation and client information

  • Conduct outreach to maintain strong relationships with the client base and identify services and solutions, such as digital, and online access, and that support clients’ needs.

  • Process new accounts by obtaining all necessary approvals and ensuring all client documentation is returned, completed, and approved.

  • Collaborate with the sales, design, procurement, and construction teams to improve workflows.

  • Greet and service clients in a professional and friendly manner while developing positive client relationships.

  • Prioritize and organize the workflow and collaborate with all facets of the operation and administration of client accounts.

  • Exercise discretion by pricing and quoting client estimates to win new projects while maintaining standard profit margins.

Qualifications

  • Previous customer or client service work or related experience preferred.

  • High school diploma or equivalent required.

  • Ability to multi-task, manage through conflict and use priority setting to accomplish goals required.

  • Excellent written and verbal communication skills.

  • Ability to work effectively in a team as well as independently.

  • Able to accomplish a variety of tasks in an efficient, organized manner.

  • Detail-oriented with the ability to line up and organize workflow.

Additional Information

This is not a remote job.

Apply now!

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Job Details

  • ID
    JC14487927
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    SLB Consulting
  • Date
    2021-05-18
  • Deadline
    2021-07-17
  • Category

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