Position Description The Customer Service Representative will be responsible for receiving and responding to oral and written patient account inquiries. This position requires the exercise of courtesy and patience to maintain positive patient relations.
Position Requirements
One year experience in customer service in a medical business environment (hospital, insurance company, doctor's office), medical collections, or related field, OR Associate's Degree in Business.
. Requirements:. . Can you deliver exceptional service to customers who call in looking for answers to questions? Are you also an active listener who can leverage probing questions to provide solutions? Do you have an enthusiastic personality and a