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Description
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Description
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Logistics Support Representative (V-22 Program Atlanta, GA)
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Discover Your Career at Emory University
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Description
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Description There is an opportunity for a Help Desk Analyst to join the team at Robert Half! We\'re looking for some with a can-do attitude who is looking to be part of a highly motivated team, so if that\'s you, apply today! If you\'re looking for work where you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services this Service Desk Analyst job might be for you. You might find yourself creating knowledge articles and arranging training for other Service Desk Analysts when needed. The biggest part of this job is handling complex end-user support issues and providing support to team members by focusing on restoring service to the end users. It is important for the chosen candidate to understand how their role as the Help Desk Analyst relates to IT projects and IT Service Management initiatives. It is important for the chosen candidate to understand Incident, Problem, Change Management and other processes. This position absolutely must understand how these processes work together to provide superior support and high availability of our business. You might find that you need to cover alternative shifts when needed. We encourage any applicants who fit the description of a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. This is a long-term contract / contract to permanent opportunity. This Help Desk Analyst II opportunity will be located in the Atlanta, Georgia area and will be a long-term contract / contract to permanent position.
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Description Join the team at Robert Half with this Help Desk Analyst Opportunity! This long-term contract / temporary to hire employment opportunity is based in the Atlanta, Georgia area. Apply for this position today if you have a can-do attitude and are looking to be part of a highly motivated team. The biggest part of this job is handling complex end-user support issues and providing support to team members by focusing on restoring service to the end users. It is important for the chosen candidate to understand how their role as the Help Desk Analyst relates to IT projects and IT Service Management initiatives. It is important for the chosen candidate to understand Incident, Problem, Change Management and other processes. Candidates should also be aware of how these processes work together to provide superior support and high availability of our business. The primary function of this Service Desk Analyst job is to represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. In the course of your work, you might need to create knowledge articles and arrange training for other Service Desk Analysts when needed. There might also be times when you need to cover alternative shifts. Apply for this position today if you think you are a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment.
