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Global Data Center Construction Program Manager (Director)Job ID70816Posted09-Jun-2022Service lineGWS SegmentRole typeFull-timeAreas of InterestProject ManagementLocation(s)Atlanta - Georgia - United States of America, Boston - Massachusetts - United States of America, Charleston - South Carolina - United States of America, Chicago - Illinois - United States of America, Dallas - Texas - United States of America, Denver - Colorado - United States of America, Los Angeles - California - United States of America, Minneapolis - Minnesota - United States of America, New York - New York - United States of America, Omaha - Nebraska - United States of America, Philadelphia - Pennsylvania - United States of America, Portland - Oregon - United States of America, San Francisco - California - United States of America, Seattle - Washington - United States of America, Sunnyvale - California - United States of AmericaJOB SUMMARYThe “Data Center Program Manager” manages global program upgrade/retrofit projects impacting the critical infrastructure and MEPS Infrastructure for the client’s data center portfolio. The DC PM leads complex, multi-disciplinary projects and is responsible for identifying the program requirements, engaging with internal customers and supporting the program through the entire project lifecycle.ESSENTIAL DUTIES AND RESPONSIBILITIESProgram Administration· Manage the upgrades/retrofit construction project program process administration across the data center portfolio. Focus is on ability to lead multiple projects at one time over multiple global locations· Develop program budget, cash flow and commitment and get approval on spend working with the client’s Cost Control team· Lead cross-functional teams and manage multiple simultaneous programs with competing priorities simultaneously· Engage with technical experts and key stakeholders to initiate new programs, including developing program documentation· Develop and maintain key stakeholder and technical expert relationships· Identify process and communications gaps, while developing and driving solutions to implement data center programs· Manage and grow relationships between cross-functional teams. Work with the technical experts and key stakeholders to continually improve communications between the cross-function teams· Draft program reporting for client management reviews, including providing health of program schedule, budget, and performance, identifying key risks and program opportunities· Update quarterly forecast, budget spend status and get management approval on funding requests· Drive improvement in the upgrade/retrofit program processes and documentation/ workflow through stakeholder feedback and/or based on measurement of important metrics· Develop plans for improved field execution and delivery across project constraints of schedule, productivity, and costs· Provide project execution guidance throughout end-to-end project lifecycle with ability to assess potential construction workarounds to avoid project slipsPlanning· Lead team, including key stakeholders / project controls team / Contractor(s) / A&E design team to create and establish the 1) Master Project Schedule, based on the Critical Path and key milestones and 2) Master Project Budget, including soft costs and hard costs· Evaluate technical issues and develop potential solutions for review with key stakeholders· Supports Design Team activities by participating in schematic and design development reviews· Support data center site teams as needed with contractor pre-qualification, bid solicitation, bid analysis and recommendations· Participates in constructability reviews of the project documents· Provide input to site teams on Value Engineering efforts· Lead project teams in developing, assessing, and evaluating program and project risks· Construction· Manage program costs and change controls· Manage program dashboards and monthly program updates. The PM is responsible for securing updates from site teams and coordinating· Develop and maintain lessons learned log for programs· Coordinate Value Engineering· Ensure program level document control processes are in place· Ensure QA/QC is being followed and report any issues/gaps· Coordination and management of all Owner-direct vendors working with supply chain and consultants· Establish close out documentation requirements and distribute to site teamsSUPERVISORY RESPONSIBILITIESManages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.Required experience directly managing work group or leading 3rd party project delivery resources/team (typically larger, more experienced team).QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Recommended experience:● Technical Project Management or Coordination● Experience with construction related to data center construction or heavy industrial work involving complex mechanical and electrical systems● Standard business applications and tools○ Google Docs, Sheets, Slides, Drive, Drawings, Hangouts, etc.○ Microsoft Word, Excel, PowerPoint● Scheduling application: Primavera P6 is an advantageEDUCATION and EXPERIENCEPreferred Education: Bachelor of Science in one of the following:● Business Administration● Construction Management● Project Management● EngineeringRequired skills:● Formal Project Management methods / best practices● Cross functional team participation in a high-tech, dynamic environment● Excellent problem-solving, critical thinking and analytical skills● Proven track record in delivering high-quality programs● Passionate about solving complex challenges with aggressive timelines● Detail oriented with strong written and verbal communication skills and the ability to multi-task in a fast-paced and quickly-changing environmentCERTIFICATES and/or LICENSESLEED AP preferredPMP preferred (US and/or Canada)CCM preferredCOMMUNICATION SKILLSAbility to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.FINANCIAL KNOWLEDGERequires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.REASONING ABILITYAbility to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.OTHER SKILLS and ABILITIESAbility to comprehend, analyze, and interpret the complex business documents. Ability to respond effectively to the sensitive issues.Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Ability to solve advanced problems and deal with a variety of options in complex situations.Intermediate skills with Microsoft Office Suite.SCOPE OF RESPONSIBILITYDecisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.#INDSJCBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
