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Core Responsibilities:
• Frequently runs reports, does data collecting, and data mining.
• Analyzes tools dealing with power supplies (i.e. Continuity) for alerts and proper maintenance.
• Implements preventive maintenance schedules for the Network teams.
• Provides technical assistance to lower-level technicians.
• Must be able to coordinate and run conference calls with the Field techs and other departments.
• Must be able to use current tools to gather data and report information to accurately direct fix organizations.
• Maintains and monitors multiple queues through ticketing systems.
• Regular, consistent and punctual attendance.
• Must be able to work nights, weekends, variable schedule(s) and overtime as necessary.
• A General understanding of the Fiber Deep architecture is required.
Job Specification:
• Need experience in dealing with the HFC- plant and Fiber.
• Experience with data mining and reporting is highly desired.
• The Ability to use advanced web tools is required
• High School education or Equivalent.
• Generally requires 2-5 years related experience.
