Position Description The Refund Specialist will be responsible for processing payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies. Ensures correct reimbursement rates based on current client contracts and responds to payor requests in a timely manner. Utilizes knowledge of the revenue cycle and patient accounts to maximize productivity. Abides by and promotes HIPAA compliance at all times.
Position Requirements
1 year insurance collections/ AR receivables experience or 2 years of customer service/ banking/ accounting experience.
Good verbal and written communication skills.
Basic computer skills, including the Microsoft Office Suite.
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
