POSITION PURPOSE:Reporting to the Director of Visual Merchandising, the Sr Manager is responsible for the design and implementation of visual merchandising strategies inside The Home Depot stores. The Sr Manager is responsible for supporting and providing thought leadership in a visual merchandising capacity for their assigned merchandising departments. In addition to being thoughtful about the desired in-store experience, the Sr Manager will be directly responsible for bringing together available resources (both internal and external) to design and implement in-store merchandising experiences.This role is also responsible for balancing art and science. This means data analytics, customer insights, and analysis of the market landscape need to be taken into account when developing the in-store merchandising experiences. Successful Sr Managers of Visual Merchandising will have the ability to deliver on requested projects, but additionally bring to bear alternative angles and fresh thinking that further the business objectives.Cross-functional partnership is an absolute requirement for success in this role. Ability to partner closely with In-Store Environment s Planning and Space departments, Store Operations, Merchandising Execution Team (MET), and multiple outside agencies.MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES:
40% - Design Activities – Thinking end to end, design activities refers to everything from concept, requirements gathering, data gathering, creative design thinking, prototyping to support of actual in-store deployment and measuring effectiveness.
35% - Alignment Activities – It takes a village to bring together world-class in-store experiences and visual merchandising. The Director will need to ensure their team is aligned with and interacting with all relevant cross-functional partners in an optimal manner.
10% - Visual Strategy, Direction, and Vision – Ability to step outside of the tactical requirements and think strategically about their merchandising department. Ability to bring thought leadership and subject matter expertise in a visual merchandising capacity.
10% - People Development & Leadership – Ability to identify and obtain the skills and knowledge necessary to provide the highest value to customers (internal and external).
5% - Support Tasks – Support tasks range from providing any necessary visual merchandising support to new company initiatives or store remodels to ensuring transparency with project pipelines and status to ISE leadership. Supports other tasks and duties as business needs dictate.
NATURE AND SCOPE:This position reports to the Director, Visual Merchandising.ENVIRONMENTAL JOB REQUIREMENTS:Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel: Typically requires overnight travel 5% to 20% of the time.MINIMUM QUALIFICATIONS:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Education Required: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Years of Relevant Work Experience: 5 yearsPhysical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Preferred Qualifications: Experience with strategy development and implementation, data analytics, creative development and an understanding visual merchandisingExperience working in the retail industryKnowledge, Skills, Abilities and Competencies:
Managing complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Decision Quality: Evaluates others recommendations to be certain all options and consequences have been fully considered, especially for high-impact, high-stakes decisions. Is seen as an essential decision maker with regard to the area. Fosters an environment for creative and collaborative problem solving and decision making, and associate empowerment to make decisions.
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Partnering closely with cross-functional partners is a must. This includes Core Merchandising, Planning, Space, Fixtures, and outside agencies.
Customer Focus: Actively anticipates customer needs and strategically builds strong customer relationships. Consistently delivers customer-centric solutions; leads and coaches groups in the value, issues, strategies, and approaches of client partnerships and customer focus. Represents area in discussions of organization-wide client service standards. Makes meeting client needs and goals a top priority.
Communicates Effectively: Communicates difficult or complex ideas clearly and effectively with all audiences, including senior management. Uses appropriate technical jargon, context or detail whether in conversation or in writing. Has situational awareness. Is attentive, non-judgmental, and maintains a dialogue in difficult situations.
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