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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsSalesforce Professional Services seeks an experienced executive to oversee the pursuit of professional services programs within our most strategic customers. Your primary responsibility is to act as an interface between the license sales organization, services leadership, and services delivery teams to shape and transact large scale programs yielding positive outcomes for our Customers, Salesforce, and our services organization.In this role, you will collaborate closely with our executive leadership team to identify, qualify, and build meaningful CxO relationships within target accounts. You will shape the services pursuit strategy and deal structure, working in tight collaboration with a Strategic Customer Executive who will own the delivery of the program.Primary Responsibilities:All of the responsibilities are in close collaboration with license sales leadership:Identify and qualify prospect accountsBuild meaningful trusted relationships with CxO stakeholders in target accountsUtilize your technology and industry expertise to understand the clients' agenda/needs and identify ways Salesforce can enhance their business performanceUtilize your deep business understanding and the priorities that drive CxO decisions to shape the broader business case/value storyShape and lead the services portion of the pursuit strategyShape and lead the services portion of the deal structureRequirements10+ years of technology/services sales and sales leadership experience10+ years of relevant work experience (CRM, Customer Service, Business Transformation, etc)5+ years of consulting experience (sales and delivery experience leadership desired)5+ years of experience leading, managing, coaching, and developing staffExperience structuring and leading complex, multi-discipline pursuits in a complex and matrixed environmentReferenceable CxO relationships where you are recognized as a trusted advisorExecutive-level communication skills, written and oral. Excellent presentation and listening skillsHighly collaborative with the ability to thrive in a fast-paced, unpredictable, and ever-changing environment50% travel required (While travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended)Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. For full info follow application link.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
