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Your new responsibilitiesThe first 3 letters in workplace safety are Y-O-U!thysssenkrupp Elevator Corporation is seeking a Supervisor - National Accounts Billingin Atlanta, GA.Responsible for supervising staff of National Account Billing Coordinators that handle contract set ups, changes, customer invoicing and collections for National Account Customers.Essential Job FunctionsSupervises a staff of National Account Billing Coordinators including approving time and attendance, disciplinary measures, coaching, performance reviews, and skill development.Oversees the setup of new maintenance contracts, change request, customer invoicing and collections of National Account customers.Oversees National Contract Tracker and SLA for completion of new set ups and contract change request.Works with Region and Branch personnel for resolution on items escalated from National Account Biller.Responsible for monthly distribution of National Aging to Regional Finance Directors.Partner with Cash Applications on customer accounts and proper payment application to invoices.Acts as back-up for team members during vacation and/or high-volume work efforts.Collaboration and standardization of procedures with other shared services teams.Perform other duties, as assigned.What we look for:Minimum five years' experience in a business-to-business and/or business-to-consumer environment required.3 years' experience in National Accounts or similar industry experience and college degree; or equivalent combination of education and experience1 year of Oracle or other ERP system experienceAt least 1 year of supervisory experience requiredAbility to effectively supervise team members and work as a member of that team and organize work activities for other members of that teamDemonstrated coaching/mentoring skills and issue management problem solving skillsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsEqual Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
