Telecom Support / Telecom Analyst / Jr. Network Engineer - Must be Local to Atlanta
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Telecom SupportAtlanta GA – Remote then OnsiteContract
Designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting.
Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors.
Reports on system specifications to support upgrades and to ensure proper integration. Coordinates upgrade schedules with internal or external programmers.
Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.
Typically reports to a supervisor or manager • Experience with Avaya software tools and technology preferred (not required) • Associate's Degree or 3 years equivalent experience; Bachelor's Degree preferred.
