Urgent Technical Support Specialist with our Federal Client

Urgent Technical Support Specialist with our Federal Client

30 Sep 2024
Georgia, Atlanta, 30341 Atlanta USA

Urgent Technical Support Specialist with our Federal Client

Vacancy expired!

Main Job Duties and Responsibilities:

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
Education, Qualifications and Experience
  • working knowledge of fundamental operations of relevant software, hardware and other equipment
  • experience researching, analyzing and interpreting automated system problems
  • knowledge of relevant call tracking applications
  • knowledge and experience of customer service practices
  • related experience and training in troubleshooting and providing help desk support.
  • MS Office suite knowledge/Experience
Key Skills and Competencies
  • oral and written communication skills
  • learning skills
  • customer service orientation

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Job Details

  • ID
    JC46109448
  • State
  • City
  • Job type
    Contract
  • Salary
    N/A
  • Hiring Company
    Elegant Enterprise Wide Solutions
  • Date
    2022-09-30
  • Deadline
    2022-11-28
  • Category

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