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Minimum Job Expectations
⢠Greets patients in a pleasant manner and determines their needs. Secures specific information from the patient regarding current insurance and demographic information on an ongoing basis and enters information in computer system.
⢠Makes appointments. Gives routine and non-medical instructions in preparation for the patentâs visit to the practice.
⢠Answers the telephone courteously. Gives information directly over the telephone within the limits of her knowledge and medical practice policy. Takes and relays messages accurately via Revolution electronic medical record (EMR).
⢠Scans lab reports and any other miscellaneous information in patient EMR on a regular basis.
⢠Collects patient responsibility balances at checkout, predetermined co-payment at check-in/out.
⢠Posts all office charges and over the counter payments.
⢠Closes at end-of-day, prints daily batch report and ensures that monies and report payments balance and makes up matching deposit.
⢠Prints medical records for transfer upon receipt of written authorization from the patient and approval by the physician.
⢠Maintains strict confidentiality according to HIPAA Privacy & Security Rules
⢠Adheres to âFraud & Abuseâ Compliance Program
⢠Basic tech duties
⢠Able to learn fast and can work independently
⢠Will train right person
Prefer someones who lives within 30 minutes of Alpharetta, GA
