Bachelor’s degree in Computer Science or a related field from an accredited college or university and six years of operating systems analysis/administration experience
OR
Associate degree in Computer Science or a related field from an accredited college or university and three years of operating systems analysis/administration experience
5+ years of Cloud Administration Experience
Excellent technical knowledge of IT Infrastructure, including switches, routers, wireless access points, server operating systems and hardware, storage arrays, and security applications
Strong system administration experience in Windows and Linux environments
Experience with automation using an established framework (Puppet, Chef, Ansible, etc.)
Strong technical knowledge of current protocols, operating systems, and standards
Able to read and understand technical manuals and procedural documentation
Experience documenting and maintaining configuration item information in ServiceNow or other ITSM platforms to support IT Asset Management functions
Experience in public cloud environments, including AWS and/or Azure
Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes
