Esri ArcGIS IT Support Specialist 1

Esri ArcGIS IT Support Specialist 1

04 Apr 2022
Georgia, Atlanta, 30308 Atlanta USA

Esri ArcGIS IT Support Specialist 1

Vacancy expired!

Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire an Esri ArcGIS IT Support Specialist 1.

Key Responsibilities
. Acts as 1st line/tier of GIS technical support for client
. Validates operation of virtual ArcGIS Desktop and ArcGIS Pro environments and enterprise GIS applications
. Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs; acts as a customer liaison
. Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed
. Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS
. Develops, updates, or maintains system/technical documentation as needed
. Performs a variety of special projects and assignments and provides on-call support as needed
. Develops GIS User Group, resources, and assists in training material creation

Requirements and Skills
. Candidate will be working in the client Office of IT Applications.
. Candidates will work with supporting IT team
members (database, network, server, etc.) and interacting with business units.
. The candidate will follow
internal client standards, and accepted best practices for developed solutions.
. All candidates shall be s or present a valid Permanent Residence Card (aka ""). Proof
will need to be provided for on-boarding. Do not submit candidates with a temporary US visitor Visa or H1-B
Visa as they will not be considered.
. Upon hiring and creation of user account, consultant is to pick-up ID/Security badge and computing
equipment at One Georgia Center work location at no travel expense for our client.
. Consultant is not expected to travel.

Who is Calance?
Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.

Calance - the place to grow.

Related jobs

Job Details

  • ID
  • State
  • City
  • Job type
  • Salary
  • Hiring Company
  • Date
  • Deadline
  • Category

Jocancy Online Job Portal by jobSearchi.