Desktop Support Technician - Remote Opportunity!

Desktop Support Technician - Remote Opportunity!

07 Jun 2024
Georgia, Atlanta, 30328 Atlanta USA

Desktop Support Technician - Remote Opportunity!

Vacancy expired!

Find out why eXcell is the employer of choice for contractors! Join eXcell and enjoy our generous employee benefits!

Please read our notice on the increase of recruitment scams in the industry.

As a Desktop Support Technician, you will play a crucial role in supporting our end users and proactively identifying their needs. You will work to create the ideal experience that any customer would seek to encounter. For many of our customers, technology problems can be frustrating but easily solved by educating them. Your patience is a virtue! You will be the face of our operation and the go-to for what makes our company run - our customers.100% Remote - Support Central Time ZoneWho You Are:Experienced:

  • 2-5 years of related work experience, or AA degree, or technical training, or an equivalent combination of education and experience
  • A+ certification - or ability to obtain within first 6 weeks of employment
  • Strong Windows 10 knowledge and break-fix
  • Experience in deploying Windows machines
  • Microsoft Office 365 experience
  • O365 issues, i.e. connectivity issues, trouble connecting to VPN, problems in Excel
  • Understands Active Directory, checks security groups and end user qualification
  • Hardware and basic networking support experience
  • Solid experience and understanding of IT services and products
Personable:
  • Relatable and responsible when interacting with ALL customers
  • You are a tech that customers look forward to seeing
  • Consultative approach to solving issues - help us help them!
  • White glove service expectation with excellent client-facing skills
Reliable:
  • Ability to transform technical IT solutions lingo into terms everyone understands
  • Impeccable follow-through to customer satisfaction
  • You attempt to connect to anyone you meet, no matter how difficult
Go-Getter:
  • Enthusiastic about technology and willing to learn and stay on the cutting edge
  • Insatiable desire for knowledge, independence, and success - you strive for more than the status quo
  • Not intimidated by problems you have never seen before - confidence is key!
  • Hungry to work hard and hungry to grow your career!

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.INDRMT

Related jobs

Job Details

  • ID
    JC15184040
  • State
  • City
  • Job type
    Contract
  • Salary
    BASED ON EXPERIENCE
  • Hiring Company
    eXcell, a division of CompuCom Systems, Inc.
  • Date
    2021-06-06
  • Deadline
    2021-08-05
  • Category

Jocancy Online Job Portal by jobSearchi.