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and those authorized to work in the U.S. can be considered as W2 candidates.
Role: IT Applications Support Specialist 3
Start Date: 08/16/2021
End Date: 06/30/2022
Location: Atlanta GA 30308
Interview type: Either Web Cam or In Person
Description:
Senior Technical Support position. Under broad supervision, provides both application and user support on a continuing basis. Troubleshoots and resolves end-user problems. Analyzes, designs, and develops software modifications to meet users'' needs.
Complete Description:
This position is a senior technical support position. Provides technical support for both Java based 3rd party product and .NET based third party products. Under broad supervision, provides both application and user support on a continuing basis. Troubleshoots and resolves end-user problems. Analyzes, designs, and develops software modifications to meet users'' needs. Participates in application upgrades and deployments. May develop and conduct training programs for users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications:
•The successful candidate for this position will possess the following skills and experience:
•Minimum 5 years' experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications and .NET based 3rd party web applications is a plus.
•Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
•This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
Technical Skills - experience and knowledge which include the following:
•Java or Other programming language
•JavaScript
•Groovy Script
•XML
•SQL
•PL SQL
•Oracle databases
Required / Desired Skills
•Java or other programming language Desired 1 Years
•JavaScript Desired 1 Years
•Groovy Script Desired 1 Years
•XML Desired 1 Years
•SQL Highly desired 2 Years
•PL SQL Desired 1 Years
•Oracle databases Highly desired 2 Years
•Technical Support Experience Required 5 Years
