Title- Jira /Confluence - Developer /Administrator Duration- Full Time Location- Atlanta, GA
Responsibilities:
Developing components (add-ons) or customizations for the Atlassian JIRA platform
Developing interfaces / connectors with enterprise systems and services for various integration projects.
Building and improving Open Source components and frameworks
Experience in administering JIRA and Confluence server applications (Data Center products as a plus);
Experience in using Groovy, Java for scripts, and plugin coding;
Experience in UI coding or troubleshooting with JavaScript;
Experience in building data queries using JQL and SQL;
Experience in using/extending REST API Services.
Requirements:
Manage all aspects of the Atlassian tools chain (including workflows, screen schemes, permission schemes, notification, custom fields, add-ons, and integrations);
Manage the JSD portal page templates (experience with Refined app a plus);
Perform advanced troubleshooting tasks for Atlassian applications;
Solve complicated problems, escalated by L1-L2;
Write Groovy/Java scripts on ScriptRunner for cases that are not covered by existing plugins and tools;
Research, test, and implement plugins and scripts for Jira and Confluence
UI coding/ being able to troubleshoot what goes wrong on UI;
Begin able to troubleshoot log files,
Build API integrations;
Build SQL - integrations, sometimes need to make calls directly to DB. Fixing DB by Atlassian recommendations, for getting data directly from DB, etc.;
Identify, test, and provide recommendations for using new plugins to meet project requirements;
Analyze, review, and document current functionality to determine potential areas of improvement.
Collaborate with customers, Business Analysts, Developers, admins, and cross-functional teams to collect requirements and develop solutions to support the daily needs of a rapidly growing business.
Develop interfaces between external tooling and Jira/Confluence infrastructure.
Document requirements, solutions, as well as user and support reference guides.
Develop specifications and test plans associated with new features or modifications
Provide ongoing user support, including troubleshooting and resolution of issues.
Perform other related duties as assigned.
Design custom setting up dashboards, and generating reports for different issues types to assist in Automation of provisioning, build & deploy servers and applications as well as other continuous integration workflows.
Develop creating JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.
Responsible for maintenance, administration, upgrade, and enhancements to JIRA, Confluence and integrations with other tools or plugins.
Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.).
Preferred Qualifications:
Bachelor’s degree in a related field / Equivalent work experience
Programming experience with a willingness to learn.
Basic knowledge and understanding of the software development cycle
Excellent troubleshoot with logs, events logs, problem-solving skills and demonstration of critical thinking
Strong written and verbal communication skills
Essential query language experience (SQL or equivalent, JQL a bonus)
Knowledge of Okta, Single Sign-On protocols such as SAML, SAML2
Ability to automate and extend base Jira/Confluence functionality, including scripting.
Install and configure plugins and deploy to extend JIRA capabilities, make dashboards for JIRA Connect add-ons, configure custom fields, support JIRA configurations.