Onsite 5 days/week for first 3 months, then in office 2-3 days/week depending on projects
Are you a SharePoint expert and have project management experience? This may be the perfect position for you. Atlanta’s most influential and respected real estate brokerage, our team is looking for an outstanding individual to our IT team. This role supports SharePoint by providing technical support and training. The ideal candidate is a self-starter and completes tasks in a timely manner with accuracy. We believe in enriching relationships, empowering others to experience success, and serving our community. The ideal candidate will be embraced as part of the team, and will be provided with the best resources, training, mentorship, and tools to achieve ultimate success. Job Duties and Responsibilities
Perform hardware & software troubleshooting and installation.
Provide technical support as requested or assigned. Respond to issues and questions regarding network hardware and software, including printers, digital senders, PCs, network communication pieces, and file servers.
Coordinate and assist with office equipment moves.
Monitor existing systems.
Assist in application roll-outs.
Work with HSOA on all network upgrades and maintenance.
Tier 2 support
Assist help desk staff with issues they can’t resolve
Develop knowledge of company business operations in order to meet the company information technology needs.
Perform end user support for assigned applications. Train end users on application use. Utilize information networks to promote technology, where appropriate.
Perform any additional responsibilities as requested or assigned.
Qualifications Education:
Bachelor’s degree in information systems, computer science, business administration or related field; or equivalent work experience and knowledge.
Experience:
Four+ years of diverse technical experience, including experience with Share Point, Azure and networking basics.
Experience with end user support, and documentation of user manuals and procedures.
Knowledge and Skills:
Strong computer skills; knowledge of current network protocols and server maintenance.
Excellent oral and written communication skills
Ability to plan and analyze, think creatively about solutions to business problems, and initiate and manage change.
Ability to handle multiple tasks and projects concurrently.
Detail oriented, self-motivated, and able to work well under pressure.
Ability to translate technical information into user-friendly language.
