Tier 2 Advanced Software User Support - Remote

Tier 2 Advanced Software User Support - Remote

22 Aug 2024
Georgia, Eastpoint 00000 Eastpoint USA

Tier 2 Advanced Software User Support - Remote

Vacancy expired!

Type of Requisition: RegularClearance Level Must Be Able to Obtain: NonePublic Trust/Other Required: OtherJob Family: Software DevelopmentSeize your opportunity to make a personal impact as a Help Desk / Advanced Software User Support Specialist s upporting GSA. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter. supporting GSA. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter.The Assisted Services Information System (ASSIST) is an acquisition system that provides GSA contractors and government customers with standardized task and delivery order management software. The system helps its users award and administer assisted acquisitions effectively. The enterprise application leverages an industry leading digital workflow system for managing large operations.HOW YOU WILL MAKE AN IMPACT:Provides Tier 2.3 advanced end user support for a complex software application. Develops, creates, and modifies general computer applications software or specialized utility programs. Analyzes user needs and develops software solutions. Designs, implements, or customizes software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team; utilizes agile development methodologies as part of an inter-disciplinary agile team.ADDITIONALLY:Performs all phases of the software development lifecycleAnalyzes user/business needs and functionality to plan and design software systems to meet those needsCreates a variety of models and diagrams that show programmers the software code needed for an applicationPerforms software updates, refinement, testing, and debugging to meet business needsProvides analysis for reports on software project specifications, activities, or statusThoroughly documents the software or system for future maintenance and updatesMay coach and provide guidance to less-experienced professionalsMay serve as a team or task leadWHAT YOU'LL NEED TO SUCCEED / EDUCATION AND EXPERIENCE:BA/BS in IT or related discipline is required7 + years of applicable experience as outlined aboveCOVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job Details

  • ID
    JC45089438
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    General Dynamics Information Technology
  • Date
    2022-08-22
  • Deadline
    2022-10-21
  • Category

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