Network Analyst

Network Analyst

08 Sep 2024
Georgia, Gwinnettcounty 00000 Gwinnettcounty USA

Network Analyst

Vacancy expired!

Client: Gwinnett County

Title: Network Analyst

Location: Lawrenceville, GA

Duration: 12+ Months

100% ONISITE

Position Description:
This position is responsible for providing Audio & Video technical
support to County facilities. Incumbents coordinate and respond to service requests,
assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google
meeting applications.

Minimum Qualifications:
• Three years of professional level analyst and systems experience in a large-scale
Information Technology environment.
• Minimum of two years experience working with Audio/Video, Webex Systems, Zoom,
Google meeting Apps.
• Previous experience working as an AV technician.
Preferred Experience:
• Experience working in a Cisco network/Telecomm Environment preferred
• Experience working with Avaya, Siemens, and/or Rolm systems a plus
• Telecommunications systems administration principles
• Provide customer support for AV systems such as Cisco Telepresence end points,
projectors, tv’s, video matrix system, Crestron systems and audio systems.
• Previous experience working as an AV technician.
• Experience with creating/modifying macros for Cisco Telepresence end points and
Crestron is a plus.
• Provide customer service
• Repair and perform preventative maintenance on systems
• Maintain records and prepare reports

Responsibilities:
• Provides technical support to County employees using various telecommunications and
network systems.
• Provides technical support to County employees using Cisco telepresence end points,
projectors, microphones, video monitors, video matrix systems and audio equipment.
• Coordinating with vendors and customers for AV installations or service break fix.
• Designs, configures, tests, implements, and maintains a variety of hardware, software,
peripheral devices, and systems.
• Monitors and ensures systems meet business and performance needs.
• The individual will be required to be on-call after hours, weekends and holidays on a
rotating schedule with other team members. The individual will also be required to work
with and mentor other team members.Perform configuration changes as required; advance level troubleshooting.
• Technical implementation of telecommunications and network infrastructures.
• Troubleshoot technical problems with the critical systems, servers and equipment within
a 24/7/365 Data Center environment, handling the more complex and critical problems.
Responds to system emergencies as required.
  • Performs other duties of a similar nature or level

Job Details

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