Follow the America’s Best “Code of Excellence” to ensure customer satisfaction by creating a warm and welcoming environment for customers.
Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
Perform insertion and removal training of contact lenses to customers, as permitted by state law.
Educate clients on proper eyeglass and contact lens care.
Maintain accurate and organized patient records.
Assist Optometric Technician, Receptionist, and Contact Lens Technician when necessary.
Answer, screen, and forward incoming phone calls in accordance with NVI protocol.
Maintain visual merchandising according to Brand and Company Standards.
Qualifications
Are you the right fit? – The Suitable Talent
Previous retail experience preferred, but not required.
Maintain license, as required by state.
Strong selling skills, aimed at meeting both the store’s and self-sales targets, by following company policies.
Strong customer service skills.
Able to give instruction in a clear and concise manner to customers.
Effective interpersonal skills.
Excellent organizational skills.
Detailed oriented.
Multitasking and time-management skills.
Ability to learn optical knowledge.
Professional attitude and appearance.
Additional Information
What are the benefits? National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website www.nationalvision.com to learn more.
This is position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
