Customer Service Rep

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Customer Service Rep

29 Sep 2024
Georgia, Marietta, 30090 Marietta USA
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Customer Service Rep

Vacancy expired!



At Experis, we are looking for a Customer Service Representative for one of its premium client.


Job Title: Customer Service Rep

Location: Marietta, Georgia (Onsite)

Job Type: Contract to hire

Job Id: FSRVJP00009589

Job Description:

MUST START ON OCTOBER 17th

Shift Schedules - all 1st shift but staggered starts:

Monday - Friday 8am-4:30pm PST

Monday - Friday 8:15am-4:45pm PST

Monday - Friday 8:30am-5pm PST

Monday - Friday 8:45am-5:15pm PST


Training Schedule:

8am - 5pm PST (2 weeks then staggered starts)


Description:

Ideal candidate:
Minimum experience - 1 year of customer service (can be face to face)
Call Center experience nice to have - not required
Job tenure is a high priority
Should be serious about converting to a FTE (note, if flipped to an FTE, they will have the opportunity for remote work)

What does an outstanding Customer Service Contractor do?

Do you love providing world class customer service in a fun and results oriented environment?

If you answered yes, we want to work with you!

Types of calls the agents will be taking: Lost/Stolen cards, force pin reset, balance inquiry, transaction disputes, transaction limits, atm limits, cards limits and restrictions.
We want our clients to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution.
Use your great verbal and written communication skills to provide excellent service to our clients.

As a Customer Service Representative, you can look forward to working in an environment where:
PEOPLE are caring and friendly and want you to succeed
Great CULTURE, team environment that is fun, encouraging and engaging
We take PRIDE in what we do

Basic requirements for consideration:
High School diploma or GED
Minimum of one year of experience working in a customer facing role, preferably in customer service
Experience with internet navigation and technology

Preferred qualifications:
Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution.
Strong work tenure with previous roles lasting a year or more.
Familiar with using laptop, desktop with keyboard, mouse, and monitor.

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Job Details

  • ID
    JC46086782
  • State
    Georgia
  • City
    Marietta
  • Job type
    Contract
  • Salary
    N/A
  • Hiring Company
    Experis
  • Date
    2022-09-23
  • Deadline
    2022-11-21
  • Category
    Et cetera
  • Print

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