As the E-commerce Website Manager you will be responsible for maintaining and optimizing several of our high-production ecommerce websites. If you have a strong analytical mindset but also think strategically about the customer experience, this is a position where you will be empowered to have a significant impact and we offer you a fantastic opportunity to be part of our global Digital Transformation. You will be part of the Digital Sales team and collaborate closely with our Development team, Analytics & Optimization team, Media team and Marketing team to improve website experiences and drive digital sales performance.
Key Responsibilities
Maintain and evolve multiple E-commerce websites
Utilize a data-first approach to develop comprehensive website strategies that position our brands and products, accelerate user acquisition, and increase revenue
Partner with the Analytics team to understand how prospects and customers use our sites
Monitor site performance/reporting to understand traffic patterns/shifts
Identify optimization opportunities to improve customer experience and conversion, collaborating with Analytics, CRO & Development teams to execute on opportunities & increase sales performance
Be the voice of the customer. Monitor the competitive landscape, and how our sites compare
Work closely with Marketing and Media teams to ensure consistent messaging from advertising to website to sales completion
Liaise with internal product & marketing teams to develop Go To Market plans, define business requirements, prepare roadmaps, prioritize and follow up on implementation
Collaborate with SEO & Content experts to ensure SEO best-practices are met and identify content & search optimization opportunities
Work with development project managers to ensure on-time & effective execution of site features & updates
Manage communication on site development with team members and key stakeholders
Operate from minimum viable product thinking and continuous improvement
Investigate, refer, resolve bugs and drive continuous improvement on process and technology level
Experience/skills We're looking for someone capable of thinking strategically and commercially and being able to translate this into action. You will collaborate closely with colleagues from different departments to deliver the best possible result for our customers.
5-7 years of experience with a proven track record of implemented ecommerce improvements, marrying data & design to drive performance
Extensive Background in E-commerce Site Management & Digital Sales
Strong analytics skills, capable of understanding sales funnels and conversion drivers
Strong optimization & testing background
Fluent in interpreting data and reports to inform website strategy
B2B or long sales cycle experience or Finance/Banking/Credit experience preferred
Working knowledge of Adobe Analytics, Experience Manager & Target
Pragmatic and results-focused
Creative out of the box thinking
Experience in an agile scrum environment is a plus
Collaborative approach with excellent communication skills and a "can do" attitude toward problem solving
Strong organizational skills
BA in Business, Engineering, Mathematics, or Economics
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or