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Job Overview
The IAM and Security Support Specialist is responsible for the Identity & Access Management (IAM) within the organization and additionally supports the Information Security Architect (ISA) with the mitigation of security findings. In this role, he/she also supports the incident, change and problem management process.
As part of his/her role, the IAM & Sec. support specialist manages the GEMS access for specific applications, documents the process and tracks the performance of the helpdesk, based on KPIs and SLAs. This also includes the full handling of the AD IDs (Move/Add/Change/Delete/Audit).
To support the ISA, the IAM and Security support specialist will help with gathering the data for the security KPIs and SLAs for the monthly reports.
He/She will also be responsible for the tracking of the Qualys remediation, within the ITT/CS organization, making sure the teams close their findings in time.
The role also serves as primary contact for the Controls Framework, helping the teams with the implementation of it.
Responsibilities
Manage GEMS access for specific applications
User Management within AD domain
Weekly tracking of Qualys remediation for ITT/CS
Primary contact for Controls Framework
Weekly / monthly infrastructure security reports
Implement appropriate control methodologies for all topics
Serve as PlanningIT Champion for ITT/CS
Identify, evaluate and implement best practices
Serve as Application Owner for AXS-One
Qualifications
Bachelor Degree (accredited school) with emphasis in: Business Management, Computer Science, or similar degree, or equivalent experience
Must have 3 - 5 years (total) of experience in the following:
Identity and access management
AD and Group Policy experience
General IT Security
Incident & Problem Management
Provider Management
Service Optimization
KPI Management
Process Optimization
ITIL v4
Analytical Skills:
Outstanding analytical and conceptual skills for structuring complex issues
Sound knowledge of continuous improvement methodologies
Overarching understanding of the service portfolio
Deep understanding of the technology streams
Experience in process analysis and process optimization
Experience with operational processes according to ITIL
Expertise in using business consulting methods, tools and standards, and can apply them independently
Communication Skills
Communicates clearly, precisely, convincingly and appropriately to the situation
Sovereignty in dealing with stakeholders in an intercultural project environment
Ability to deliver clear and engaging presentations
Ability to engage and facilitate large audiences in trainings or events
Experience in the moderation and conflict resolution of heterogeneous, partly interdisciplinary groups
Is capable to transfer best practices, experiences and knowledge to others
Other Skills:
Ability to work in a fast-paced, action-oriented environment and ability to understand and digest complexity is key. Has working experience in an "agile" project environment
Must be capable of dissecting complex problems and breaking it simplified, digestible pieces
Must be able to work flexible hours/work schedule
Work Holidays when required; Work weekends when required
Please submit your resume for consideration. Once submitted, feel free to contact Prakash at for additional information.
Approx. Duration: 12+ months
About Hired by Matrix
Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.
Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option with a company match after one year.
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