Receptionist (Savannah/Pooler)

Receptionist (Savannah/Pooler)

14 Jun 2024
Georgia, Savannah / hinesville 00000 Savannah / hinesville USA

Receptionist (Savannah/Pooler)

Vacancy expired!

Job Description:

We are an e-commerce furniture company located in Pooler, GA. (Off Jimmy DeLoach Parkway) We are looking for a Receptionist/Administrative position who will serve as the lead and first point of contact for all inbound phone calls coming into the company. As a fast-growing furniture company, we receive a high-volume of inbound calls each and every day. Candidates must have a positive 'can do' attitude with a focus on providing outstanding service in a fast-paced, customer-oriented retail call center environment.

Summary of Main Responsibilities:

1. Answering a high volume multi-line telephone system, taking accurate messages and transferring telephone calls to the appropriate person in an efficient manner – this role will be the first point of contact for all inbound phone calls. We receive anywhere from 250-400 calls a day.

2. Aiding in the collection and processing of customer payments and order information.

3. Supporting sales staff in through a variety of tasks – sending follow-up/reminder emails, creating sales order estimates, communicating directly with customers to help answer routine questions, etc.

4. Performing a wide variety of administrative tasks for all departments – filing invoiced orders, monitoring office supplies, faxing, scanning, etc.

Required Skills and Experience:

1. Strong communication skills required – courteous and professional demeanor is a must.

2. Strong decision-making and problem solving skills.

3. Strong computer skills.

4. Ability to adapt and multi-task in a fast paced working environment.

5. Professional appearance and strong work ethic.

6. Candidates who are personable, open to learning, collaborate well with others and have a positive attitude, and are more apt to saying “yes” or “we’ll try” (rather than “no” or “that’s impossible”) will be at the top of our list.

Benefits Include:

Paid Holidays - (6 PAID Holidays)

Paid Time Off – (11) Days of PTO per calendar year for employees with 90 days to 2 years of continuous employment and (14) days of PTO per calendar year for employees with 2 or more years of continuous employment

Health Insurance, Dental & Vision Insurance

401K

Profit Sharing

About The Company:

We have been a family owned business since 1936. Today, we are currently one of the top industry leaders in our unique market due to not only the vast array of knowledge and expertise that we have accumulated over the many years in business, but also due to our strong consistent focus on customer service.

We differentiate ourselves from our competitors through two main focuses. First, we put our customers first. It is the loyalty that we build with our customers that makes our organization successful and a leader throughout the community. Our customers trust our company to provide them with dependable, quality equipment that will aid in the success of their business. We will always do what is right for our customers so that they will be able to run a successful business. Second, we use our far-reaching wealth of knowledge of our unique industry to provide our customers with full-circle support and advice when it comes to making decisions regarding their business. Having been in this industry since 1936, we understand what it takes to not only build a successful business, but we also have an in-depth understanding of the different challenges and obstacles associated with the everyday upkeep. With this industry experience we are able to provide our customers with full-circle support throughout the lives of their business. We strive to leverage our many years of industry experience to build the trust with our customers that they value and deserve.

Job Details

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