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Job DescriptionKelly Services is seeking a skilled CSR for our Smyrna GA client.Pay: 20.00 HRMon - Fri 9 - 5 pmLocation: Smyrna GATemp to PermJob DescriptionProvide customer service to National Accounts, internet, and government resellers. Work with the accounts' corporate and regional office facilitating centralized purchasing, delivery, billing, and general inquiry.Location: Smyrna, GAStandard Work Hours: 9:00 am - 6:00 pmResponsibilitiesField incoming ACD customer phone callsFacilitate quotes for special orders, delivery & set-up orders, and large volume ordersAnswer product related questions and provide information from manufacturersOrder EntryFacilitate returns and follow up on creditsMaintain archive file on electronic communicationFulfill customer requests for proof of delivery or invoice copiesProvide information to SPR branches regarding Megas' programs and their service requirementsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience.Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.Computer Skills: Microsoft Word and Excel, E-mailRequirementsKelly Services is seeking a skilled CSR for our Smyrna GA client.Pay: 20.00 HRMon - Fri 9 - 5 pmLocation: Smyrna GATemp to PermJob DescriptionProvide customer service to National Accounts, internet, and government resellers. Work with the accounts' corporate and regional office facilitating centralized purchasing, delivery, billing, and general inquiry.Location: Smyrna, GAStandard Work Hours: 9:00 am - 6:00 pmResponsibilitiesField incoming ACD customer phone callsFacilitate quotes for special orders, delivery & set-up orders, and large volume ordersAnswer product related questions and provide information from manufacturersOrder EntryFacilitate returns and follow up on creditsMaintain archive file on electronic communicationFulfill customer requests for proof of delivery or invoice copiesProvide information to SPR branches regarding Megas' programs and their service requirementsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience.Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to write simple correspondence.Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Ability to deal with problems involving a few concrete variables in standardized situations.Computer Skills: Microsoft Word and Excel, E-mailWhy Kelly ® ?As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helpingyou find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employeach year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly ®At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re aleading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enablea better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide varietyof workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
