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As a Customer Service Assistant, you will be on the front lines supporting and engaging a passionate community of clients. Responsible for a portfolio of client accounts, Customer Service Assistant help to ensure the successful implementation and retention of all clients assigned to their team. A deft communicator, you empathize with your audience and can strike a friendly and conversational tone even when communicating complex or sensitive information. You’re a good listener and take the time to understand the scope of a problem before jumping to a conclusion. Your patient and excel at teaching and training end-users with varied technical abilities.
Salary range: $45000 - $55000 per year.
Responsibilities