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Job Description
PLAN DO SEE AMERICA, INC
VENUES
DECK. is the heart of Queen Kapi'olani Hotels culinary offerings. It's an Island destination unto itself at the crossroads of contemporary service, flavors and a legacy of happy island legend. Destines to be the new "spot" to see and be seen, DECK. presents Hawaiian food in a shareable style, featuring a variety of grilled meat and seafood dishes accompanied by a beverage program composed of an energetic mix of craft cocktails inspired by the classics but with a DECK. twist. DECK. also offers up tremendous views perfect for private dining and events. Anything from weddings, birthday parties, rehearsal dinners or office luncheons, DECK. has you covered with modern ballroom or outdoor seating.
KNOTS is the perfect place to meet before a day's adventure to get fueled up on locally sourced coffee and tea. The fun fusion of local coffee, fresh juices, handmade sweet and savory treats, and a laid back atmosphere will have you yearning for more. Located steps off Kap'iolani Park, Knots is the perfect place to hang out when the beach gets boring. Knots is the perfect place to meet and mingle with friends, pick up food a picnic in the park or refresh yourself after a long day at work.
ABOUT PLAN DO SEE AMERICAPlan Do See is a global hospitality company with a core business in hotels, restaurants & bars, wedding & events, and consulting. Plan Do See's headquarters are located in Tokyo and New York. Their mission is to create hospitality destinations around the world that offer memorable experiences and together build a lasting, positive relationship with our guests, partners, employees and communities. Plan Do See has been honored with a top 3 spot on the list of The Best Workplaces in Japan recognized for its dedication to sustain high-trust cultures for their employees.
POSITION SUMMARY
The Barista is responsible to provides customers with prompt, quality beverage selection, purchase, and preparation. The barista ensures guests will experience a friendly, upbeat, and clean atmosphere.
ESSENTIAL JOB FUNCTIONS:
⢠Welcome each guest personally, including the hotel guests, and offer services and assistance.
⢠Ensure that each and every guest is served in a friendly, professional, and timely manner.
⢠Prepare and serve beverages such as but not limited to beer, wine and basic cocktail.
⢠Prepare and present quality beverages using a variety of equipment and utensils according to established recipe and presentation standards in the café.
⢠Describe details of menu items and new products to guests, suggest products that might appeal to them and answer any inquiries.
⢠Receive and process guest payments.
⢠Serve prepared foods, such as muffins, biscotti, and bagels.
⢠Stock guest service stations with paper products or beverage preparation items.
⢠Selling of gift shop retail products.
⢠Order, receive and stock supplies and retail products.
⢠Responsible for product quality and safety including but not limited to milk, pastry and fruits.
⢠Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
⢠Clean and sanitize work areas, service and seating areas, utensils, and equipment.
⢠Maintain personal health and sanitation standards based on health regulations.
⢠Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
⢠To follow all company/bar safety rules, policies, and procedures.
⢠Other duties as assigned.
*The company reserves the right to add or change duties at any time.
REQUIRED LICENSE/QUALIFICATIONS:
⢠One (1) year of experience as barista preferable, but not required.
⢠High school diploma.
⢠Hawaii food handlers card required.
⢠Basic Math Skills - add, subtract, multiply, and divide.
SKILLS/APTITUDES:
⢠Excellent communication skills (verbally interacts with management, team members and guests.)
⢠Ability to accept constructive criticism and work calmly and effectively under pressure.
⢠Judgment and Decision Making
⢠Organizational skills.
⢠Multi-task oriented.
⢠Self-Motivated.
PHYSICAL REQUIREMENTS:
⢠Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
⢠Constant standing with some walking.
⢠Be able to work in a standing position for long periods of time (up to 10 hours).
⢠Be able to reach, bend, and stoop
⢠Frequently lift up to 35 pounds.
⢠Regularly required to use hands and frequent washing of hands.
WORK ENVIRONMENT:
⢠Work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
⢠Exposure to extreme heat.
⢠The noise level in the work environment usually is loud.
⢠Members only community (More of one on one relationship with customers)
⢠The employee may be exposed to the risks associated in attempting to resolve issues with difficult guests.
Job Types: Full-time, Part-time
