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If you have a passion for sales and enjoy providing excellent customer service this job is for you! These positions are based on the Island of Kauai. If interested, you must complete an online application to be considered for the position. Qualified applicants please go to:
https://www.pleasantholidays.com/Careers
Select Kauai â Concierge Sales Agent 2 â PH Hawaii to access the online application.
This is an opportunity to join one of the largest privately-owned travel companies in the U.S. Pleasant Holidays was founded in 1959 and is a subsidiary of the Automobile Club of Southern California. Pleasant Holidays creates memorable travel experiences through personalized service, trusted expertise and product value. We are dedicated to excellence and aspire to be the leading provider of worldwide travel.
We are now hiring Concierge Sales Agents who will serve as Ambassadors of Aloha to help others experience our beautiful Island in ways they will never forget. As a Concierge Sales Agent you will be working with our guest to book their activities and tours while they are here on Kauai. You may also be booking tours and activities on the outer Islands for our guest depending on their traveling needs. Our Concierge Sales Agent will work in our Pleasant Activity Centers and Hotel Concierge desks in multiple locations on Kauai.
Qualifications & Experience:
⢠Prior experience in sales and/or customer service (1-3 years, preferred)
⢠Experience working within the tourism/hospitality/travel field (highly preferred)
⢠Exceptional sales and customer service skills (preferred)
⢠Knowledge of the Hawaiian Islands
⢠Knowledge of the Tours and Activities we have to offer (training provided)
⢠Ability to grasp customer requirements and cater to individual needs
⢠Love for interacting with people from different cultures
⢠Ability to take initiative, work independently and multi-task in a fast paced environment
⢠Excellent verbal and written communication skills (required)
⢠Basic computer literacy (required)
⢠Experience using a POS system (preferred)
⢠Language: Bilingual Japanese (highly preferred)
Job Type: Full-Time
Salary: base hourly pay + commission on tours and activities sold (base pay rate is subject to experience and qualifications)
Benefit Packages Offered:
⢠Medical (w/prescription)
⢠Vision
⢠Dental
⢠Flexible Spending Plans
⢠Vacation/Sick
⢠Company paid Life Insurance
⢠Optional Life Insurance and AD&D
⢠Long Term Disability
⢠401(K)
⢠AFLAC
⢠Travel Discounts on all Pleasant Holidays Packages, Hotel Rooms, Rent-a-Car, and Tour Activities.
Equal Opportunity Employer
