Vacancy expired!
The Hotel Facilities Manager is responsible for the overall upkeep and maintenance of the hotels in the Pennbridge Lodging Portfolio. He/She ensures that our hotels are a safe place for guests and associates. Direct facilities supervisory responsibility for The Residence Inn by Marriott Boise Downtown City Center and regional facilities supervisory responsibility for our other Pennbridge Hotels.
Essential Job Functions:
Review and direct the completion of maintenance issues, complaints and work orders in a timely manner with good workmanship to maintain the hotel and keep the product quality at a high standard.
Troubleshoot and repair malfunctions in electrical/mechanical systems (e.g. HVAC, plumbing) and other hotel equipment.
Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state and national codes and regulations to ensure safety, convenience and satisfaction of all guests, managers and employees, to protect the assets and maintain the property in a first class condition
Troubleshoot and diagnose malfunctioning mechanical systems and equipment.
Inspect property to identify potential and current needs.
Estimate department expenditures for budget purposes and assisting with the capital budget process.
Analyze costs in terms of supplies and labor needed to complete specific projects.
Suggest changes in working conditions and use of equipment so as to increase efficiency of work.
Solicit bids from contractors/third party maintenance vendors and assist in evaluating their proposals. Once contractor/third party vendor is selected and employed, ensure work is completed to specifications.
Coordinate with local health, safety, fire, and building inspectors to ensure compliance with applicable codes and regulations.
Supervise and perform preventive maintenance assignments on a scheduled basis.
Develop, implement and direct all Emergency Programs; ensure all equipment is maintained in good condition, conduct inspections and drills, ensure compliance with all codes and regulations, train all employees and maintain accurate records to ensure a safe environment which protects the asset, guests and associates.
Service the hotel’s pool, including adjusting chemicals and cleaning filters.
Complete detailed maintenance logs.
Maintain the building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting).
Work with General Manager to maintain and update the MSDS sheets to ensure the safety of associates using hazardous chemicals.
Supervise and schedule all facilities staff.
Any other duties assigned by Supervisor.
Job Qualifications:
Requires advanced knowledge of building management/engineering. May require considerable working knowledge of other major areas in the hotel and the skill to integrate and communicate that information.
Ability to provide information and associated services to hotel management and guests.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work under minimal supervision.
Must keep maintenance overtime to a minimum, while ensuring adequate maintenance coverage for the hotel as well. Must obtain prior approval from the GM when overtime is needed.
Other Responsibilities:
May perform other duties as assigned or deemed necessary by management.
Must be available to respond to emergencies when not physically at the job site.
Assist the property in demand times to ensure customer satisfaction.
Regional Supervision of other hotel Maintenance Engineers
Expectations:
Hospitality Skills: It is expected that the associate smiles and greets every guest; speaks to the guest in a warm friendly courteous manner; displays genuine and enthusiastic interest in the guest (pays complete attention); anticipates guest needs and is flexible in responding to them; takes ownership of guest problems and resolves them.
Teamwork Skills: It is expected that the associate displays a positive relationship within his/her department and all departments throughout the hotel. It is expected the associate cooperates with all departments when help is needed; seeks ways of improving his/her performance and the department; volunteers and/or is willing to take on tasks outside normal scopes of duties.
Quality of Work: It is expected the associate completes responsibilities in a thorough and accurate manner with an attention to detail in all phases of the operation.
Quantity of Work: It is expected that the associate completes responsibilities in allotted time; seeks guidance when barriers to performance arise; starts work promptly as scheduled and stays productive until schedules ending time; uses proper call-in procedures if late or absent; responds to schedule changes in a reliable manner; takes on additional assignments.
Communication: It is expected that the associate keeps manager/supervisor informed of problems; demonstrates good listening skills; shares information with fellow associates.
Safety / Loss Prevention: It is expected that the associate understands the loss prevention safety philosophy of the company; ensures that his/her work area is maintained in a safe manner at all times; uses proper lifting procedures; acts in a responsible manner at work; seeks help whenever handling material that is beyond his/her ability to push, pull, carry or lift, practices safe work habits; has not had an accident/incident in the past year due to his/her unsafe work practice.
Initiative: It is expected that the associate assumes additional assignments and follows through without being told; proactively seeks ways to anticipate and satisfy guests’ needs.
Knowledge/Skills:
Ability to read, analyze and interpret common messages and instructions. Ability to respond to common inquiries or complaints from guests and have the ability to write communication services available.
Ability to work mathematical concepts such as addition, subtraction, multiply and divide. Ability to apply concepts such as fractions, percentage, ratios and proportions to practical situations.
Reasoning ability to define problems collect data, establish facts and draw valid conclusions.
Excellent vision necessary; emphasis on cleanliness standards and quality control.
Abilities:
Frequent lifting, pushing, pulling and carrying weights up to 75lbs and greater, for all hotel equipment and machinery. Occasionally lift and/or move up to 150lbs.
Continuous standing required in varying degrees throughout the day.
Climbing approximately 210 steps 1% of each day.
Educational/Formal Training/Experience:
Bachelor’s Degree in related field preferred but not required
10+ years of employment in senior facilities management or construction management position
Material Equipment Used:
Chemicals/Agents for maintenance and cleaning
Power Tools
Environment:
Inside 70% of shift.
Days, Nights, and Weekends may be required.
Travel:
Up to 25% travel required to other hotels in portfolio currently located in Idaho and Utah.
Apply with resume and letter of interest outlining your qualifications and interest in position.
