Vacancy expired!
Do you love to help people? Are you a Customer Service Rockstar? Are you great on the phone? If this describes you, then we have the perfect career opportunity for you!
Americor is an innovative finance technology company, offering a unique approach to debt resolution. We are looking for self-motivated, enthusiastic, and dedicated Customer Service Representatives who want to help make a difference at our rapidly growing company.
What you will do:
Handle customer related phone inquiries in a call center environment
Using your great customer service skills, you will ensure that customer inquiries are resolved promptly,
professionally and thoroughly
Manage escalated client calls with courtesy and professionalism
Respond to email correspondence quickly and competently
Utilize outstanding typing skills to enter detailed notes into our system
Educate our clients on the company’s products and programs
Look for innovative ways to enhance the customers’ experience
Be a multi-tasking wizard, switching between multiple screens and systems with speed and ease in order to
provide quick and accurate information to the client
What we provide:
A fun and energetic work environment
Health and Dental Benefits
Growth Opportunities
What you will need to succeed:
A pleasant, friendly attitude, with an ability to adapt to change.
Previous Debt Resolution experience is a huge PLUS!
At least 1 year of Call Center Customer Service Experience
Experience taking care of difficult customers
Highly developed sense of integrity
Ability to communicate clearly and professionally both verbally and in writing
An empathetic ear and excellent active listening skills
Great attention to detail and organizational skills
A strong work ethic, and willingness to work a flexible schedule as needed
Technically savvy; able to use multiple computer systems while in conversation with a client
Above average typing skills, able to type at least 40 wpm
Operate with INTEGRITY, deliver VALUE, strive for EXCELLENCE and do it with PASSION and you will make a difference in people's lives at Americor.
Apply today https://americor.applytojob.com/apply/1mO8voxYtF/Customer-Service-Representative?source=CRAG
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Americor is an equal opportunity employer