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Automotive Diesel Specialist is a family-owned group serving the Boise area. We have a passion and commitment to not only our customers but our employees as well. We are expanding and need motivated, flexible, and driven individuals to join our team!
As a member of our team, you will find an atmosphere of honesty, respect and courtesy from a family-owned business with deep roots in the local community. Our employees are focused on providing exceptional customer service, while maintaining the highest level of integrity at all times.
Job Duties of a Service Advisor:
Pre-writes and schedules service appointments. Obtains guest and vehicle data prior to arrival
Greets guests in a timely, friendly manner, obtains vehicle information and inspects all vehicles
Writes up guest's vehicle concerns using the Road-to-the-Sale accurately and clearly
Test drives the vehicle with guest as needed to confirm the concern
Provides a complete and accurate written cost estimate for total job
Properly enters RO into Mitchel 1 system for proper dispatching
Checks on progress of repair throughout the day. Contacts guests regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization
Uses all service department forms, menus and pricing guides consistently; notifies management if any information is out of date or incorrect
Explains completed work, all charges to all guests
In a prompt and friendly manner; handles telephone inquiries regarding estimates, general questions, appointments and work in process
Maintains a professional appearance and attitude
Keeps work area clean
Qualifications of a Service Advisor:
Experience in the automotive industry preferred
Experience as a Service Writer or an Assistant Service Manager preferred
Must have a valid driver's license, be able to be insured to drive company or guest's vehicles and be a US citizen or hold a valid US working permit.
Willing to participate and apply factory training or other forms of training whenever available.
Additional Compensation:
Bonuses
Store Discounts
Other forms
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
Experience:
Automotive: 1 year (Preferred)
Assistant Service Writer/ Assistant Service Manager: 1 year (Preferred)
Additional Compensation:
Bonuses
Store Discounts
Other forms
Tags: Sales, Retail, Management, Customer, Service, Consultant, Adviser, Advisor, Auto, Repair, Wholesale, Business, Commercial, Fleet
