Vacancy expired!
Are you looking for a new opportunity? A work family? Someplace fun to work? Look no further. JOIN OUR TEAM. We have openings in both Customer Service (Front Desk) and Housekeeping.
FRONT DESK - CUSTOMER SERVICE REPRESENTATIVE
This position is for a Customer Service Representative to work at our front desk. This shift is primarily evening shifts (3 PM-11:00 PM). This position will work 24-40 hours per week. Training would take place on multiple shifts.
Open Availability and Weekends Required.
If you do not have open availability and cannot work SWING evening hours please do not apply.
Reports directly to the Operations and General Managers.
SUMMARY: Responsible for front desk operations of the hotel. Maintain safety of guests and maintain front office records and daily operations. Handle the requests and transactions of the hotel guests, and coordinate with the other departments as necessary.
ESSENTIAL FUNCTIONS
1. Take, modify, or cancel guest reservations as necessary, input in reservation system for inventory accuracy 2. Check guest in/out, verify departure dates and offer future reservations 3. Administer guest payment policies 4. Responsible for shift cash transactions 5. Responsible for knowing hotel emergency procedures 6. Notify General Manager in a timely manner of any "out of the ordinary" activity or emergencies 7. Coordinate with other departments to fulfill guest special requests 8. Notify Housekeeping and/or Maintenance of any problems with guest suites or grounds 9. Maintain walking patrol of interior corridors; respond accordingly to issues of guest safety or security 10. Handle hotel phone system and transfer calls. Take messages for guests, as well as hotel staff, when necessary 11. Update room status as Housekeeping notifies the desk of changes 12. Read and communicate through the Logbook daily 13. Carry out any reasonable request by management that I am capable of performing 14. Must be available to work varying shifts throughout the week 15. Must have a fun and out-going personality. 16. Customer Service Oriented.
Housekeeping Team
Full Time/Part Time
Weekends Required.
Reports directly to the Housekeeping Executive & General Managers.
As a Housekeeper, you will:
Wipe all surfaces, dust and vacuum each guest room adhering to our brand standards.
Change linens, make beds and restock all guest room supplies.
Clean bathrooms, remove trash and carry out green practices as trained by the hotel.
Greet and assist guests that you encounter during your shift with a friendly smile.
Clean multiple rooms each day.
Support our maintenance team by reporting any broken, defective or missing items.
Support the goals of the hotel through teamwork and collaboration with all departments.
Requirements
To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Previous cleaning, janitorial or customer service experience is a plus. Applicants must be available to work weekends and holidays.
- VALID DRIVERS LICENSE REQUIRED
- MUST BE ABLE TO PASS DRUG AND BACKGROUND CHECK
- MUST BE AVAILABLE TO WORK WEEKENDS
Job Type: Full-time/Part Time
Salary: $9.50 to $11.00 /hour DOE
Please apply in PERSON @ 700 N Cole Rd.
