Account Resolution Specialist

Account Resolution Specialist

20 Sep 2024
Idaho, Boise 00000 Boise USA

Account Resolution Specialist

Vacancy expired!

Account Resolution SpecialistBoise, IdahoFinance5000536607606Job DescriptionUnited Site Services (USS) makes things happen. From building a skyscraper or new home community to providing services to America's largest music festivals, USS is there every step of the way.As the industry leader in portable sanitation services, we deliver the best for our customers. But to do that, we need the best people to join our team. That's where you come in!Position DescriptionPURPOSE : Provide customer service for the assigned portfolio of accounts. Responsible for the monitoring and maintaining of the assigned accounts while delivering excellent customer service to both the external and internal customer.RESPONSIBILITIES :

Responsible for the collection and management of the assigned portfolio.

Provide reconciliation of customer accounts and resolve outstanding balance issues. Identify and submit credit memos.

Establish relationships with customers to encourage faster pay.

Ability to maintain a high volume of phone calls.

Communicate and follow up effectively with sales department regarding customer accounts on a timely basis.

Work with both Sales and the customer in the resolution of disputed balances.

Enlist the efforts of sales and senior management when necessary to accelerate the collection process.

Work with the billing department to ensure POs are utilized and accurate.

Work as a liaison with Sub-Contracting to ensure proper billing to our customers.

Suggest account adjustments, small balance write offs and escalate uncollected balances for write offs.

Meet defined department goals and activity metrics.

RequirementsREQUIREMENTS

Associate's Degree (A.A.) from two year college or two to five years related experience and/or training; or equivalent combination of education and experience

Strong understanding of the Company's equipment, products & services

Strong oral & written communication skills

Excellent planning, organizational, analytical

Decision making skills

PC proficiency

Well-developed clerical and accounting skills.

To apply, please send your resume to uss@adp.comWhat's in it for you?At United Site Services, we provide a competitive benefits package that lets you live life the way you intend. We offer so much more than a regular paycheck; our benefits package is chock full of perks such as paid time off, healthcare, 401K matching, employee assistance programs, Life and AD&D insurance and much more!Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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Job Details

  • ID
    JC2720475
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    United Site Services
  • Date
    2019-09-21
  • Deadline
    2019-11-19
  • Category

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