Onsite Desktop Support Technician

Onsite Desktop Support Technician

16 Jun 2024
Idaho, Boise, 83705 Boise USA

Onsite Desktop Support Technician

Vacancy expired!

You're covered with eXcell. We offer our temporary employees full benefits. Always have. Always will. Join us!We are seeking an experienced Onsite Desktop Support Technician.Overview:

  • Provide onsite endpoint PC desktop technical support
  • Will handle tickets dealing with password issues, email exchange problems, printer issues, IBS XT, etc.
  • Contact users regarding computers with expired warranties and transfer data to newly imaged machines
  • Receive and process inventory and packages addressed to the help desired
Position Requirements:
  • Requires 2+ years experience in an enterprise / corporate setting
  • CompTIA A+ certification preferred and/or a directly relevant AA / AS Degree
  • Certification in relevant IT products / technologies a plus
  • Focus on providing exceptional customer service
  • Ability to communicate effectively in English, both written and verbal, with key stakeholders, leadership, partners, team members, other organizations, and customers
  • Sound understanding of customer support, operations, and processes with a desire and enthusiasm to serve customers
  • Working knowledge of Windows 10 operating systems, networks, databases, and network security concepts and tools
  • Working knowledge of the Microsoft Office application suite including MS Outlook
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

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Job Details

  • ID
    JC15501121
  • State
  • City
  • Job type
    Contract
  • Salary
    BASED ON EXPERIENCE
  • Hiring Company
    eXcell, a division of CompuCom Systems, Inc.
  • Date
    2021-06-15
  • Deadline
    2021-08-14
  • Category

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